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Most Recent Store Reviews for 1SaleADay
Never will purchase anything from them again!!!
I will never buy from them again.
No issues yet, just delayed shipments
Never had any issues with them, just have to wait to receive your orders. Also have been able to return items with a problem with any issues.
it was a very nice treat....
I am happy about the low prices and how easy it was
WORST INTERNET PURCHASE EXPERIENCE IN MY LIFE
Purchased two items about 3 months ago. Not even a call or E-mail/text about order status. Honestly, this merchant should be removed from any credible E-commerce site. Please do us all a favor and either lock up your doors or conduct business like you know what you're doing.
bad bad service
wen ever i order something it takes a few weeks to get and sometimes it could arrive all destroyed
So far I have gotten great values from everything that I bought from the site. Shipping can be slow but do not expect Amazon here.
good prices - when it works out ok
I've dealt with this website over the past couple of years. It can offer great deals - but you've got to be careful.
1) Sometimes they send stuff in lousy condition - or pack it in a way that can cause damage - by not protecting the items from damaging each other when shifting in transit. Sometimes the boxes/containers/packages items arrive in are damaged - as if the items may have been returned items.
2) I have found their customer service to be disingenuous. They claim they're going to help when a problem arises - but then they lead you around and around in circles never solving the issue. For example - I ordered a number of items which were never delivered. I saw on the UPS website that they were marked as delivered, which is strange as I'm usually home during the day to accept parcels. I do, however, live on a busy street and if the delivery person doesn't ring my bell and just leaves the package on the front stoop - it can be stolen. I once saw someone carrying something away from my house which was something I'd ordered online - that's how I realized this was happeneing. Anyway, I contacted 1saleaday. They responded I had to wait an add'l 10 days before reporting a missing item in case it showed up. I waited, then was told to wait some more. Then after doing that, I contacted them again - they sent forms for me to fill out, which I did - then I never heard from them again and they stopped answering my emails. That was 2 weeks ago. It has now been 6 weeks since I first reported the problem and no word from them and no refund!!!
If I don't hear from them by Tuesday of the coming week, I'm going to report the company to the Internet Crime Complaint Center, or IC3 - which is jointly run by the FBI.
Because of this I've stopped dealing with this company as I think they're now a scam.
This review is not from a reputation-building company as others tend to think....
I've bought several items from this store - designer sunglasses, rachel ray knife, refurb handheld steamer, portable heater, refurb ninja blender, remote-controlled helicopter, cheap tablet (which i returned as it was pretty worthless), and i am about to check out with 2 sets of curtain panels right now. Prices can't be beat especially with their flash sales with free shipping but the main caveat is you are not going to get your items in a week like most online stores. Be prepared to wait several weeks for each item to arrive. If you don't mind this then you're golden. I've e-mailed their team a couple of times for some return and I have not had a problem. Refund was processed within days of receiving my returned item. I didn't like the fact that it cost me $12 to ship the tablet back but that's part of the deal when shopping on most sites. They should post on their site the length of delivery for each item so customers are aware and can be prepared.
Slow but Successful
Ordered over 6 times through the site, and each time got what I wanted for a price much better than anywhere else online. It's not a site you should order from if you're used to getting what you want within the week or in need of immediately.
I shop this site if it's for something I can use but fine with it getting to my address whenever it gets to my address, if your getting too anxious you can also keep track of your orders from your account as well.
Received an old breadmaker with dings all over it that smelled like skunk
I opened up my box to find a banged up bread maker with discoloration spots the size of my fist and dings/ scrapes on every piece. The inside smelled like a skunk and 3 months later it is still in my garage and smells like a skunk. I thought it would air out and be ok, but that was a negative.
Shipping getting better, good prices and products
Yes - their shipping can be very, very slow. In my experience it has become better in recent months, and my past two orders arrived within 10 days. Products are usually well priced, but they are starting to offer far too many products in each 24 hour window, plus many products are repeating too often. You can tell which items they have too much inventory of. That said, do some research and know in advance that your item won't be shipped the next day and you won't be too disappointed.
One month and still waiting...
I ordered a Simmons Black King mattress (1399.00) from 1saleaday http://www.fatwallet.com/forums/expired-deals/1244990/. It seemed like a great deal, as regular sale price at Macy's was 2400. My wife and I had been wanting that exact mattress. It's been over a month and 1sale hasn't delivered. I written 5 emails and, to their credit, each has received a response. They keep telling me its coming, they are busy, etc.. I told them to provide a firm eta or canx the order. They said they will "try" to canx my order, but it might not happen. They said to refuse shipment in a worse case scenario. I am calling the credit card company tomorrow to dispute the charges. There is no way I will ever do business them again.
I will never buy from them again. I ordered my daughter's Christmas present on December 10th and it arrived the 27th! I tried to return it (I had to go out Christmas eve and find one), and after 10 e-mails back and forth with a different person responding each time, they said I could not return it. One of the responses was snarky and rude. None were helpful.
Delays, nobody to answer your calls. Never replied emails.
Transformer Prime - Junk!
I ordered a Transformer Prime on November 15th and they promptly charged my card. The tablet didn't ship until November 27th (which is a violation of Visa's shipping/billing merchant rules). I received the tablet on December 5th. The inside box had been ripped open and there were scratches on the front and back. The wireless only works withing a few feet of the router and the GPS doesn't work at all (apparently a common Transformer Prime defect). I have been trying to get an exchange or refund, but now they want me to take pictures of the tablet even though the wireless and GPS are the primary problems. Their Customer Service is very slow and not helpful at all. I'll give them a few more weeks to make it right then ship it back and file a claim with my credit card company.
Do a little research before ordering from them. If you read the reviews it looks like people are mostly dissatisfied or VERY happy with them. To me, most of their positive reviews sound like they were written by a reputation rebuilding company. Saving a few bucks isn't worth the gamble even if they do end up refunding or exchanging the tablet. I should have done my homework first.
Wrong item, very rude and unhelpful CSR, if you ever manage to talk to one.
I bought a tablet and they sent me a used camera. I tried to call them like 20 times and finally managed to talk to a human being. Guess what happened, I was "transferred" then the got cut off. I will never ever buy from them again.
HORRIBLE! DO NOT LET THEM RAPE YOU OFF!!!
This is the worst experience ever. Place an order and has been 2 months and my order still is processing. I contacted Costumer Service and they told me the cannot do anything but wait. This store SUCKS!
Horrible customer service
Purchased a laptop from them. Was told it shipped 8 days ago. The tracking number shows that UPS hasn't received the package. Have contacted customer service numerous times via email and phone, to no satisfaction. I told them my issue, which was they emailed me telling me my item shipped and what the tracking number is but UPS doesn't have the package, and they responded by telling me when they ship it, they will email me the tracking number. There customer service is non-existent. Horrible.
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