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Most Recent Store Reviews for 6PM1 stars
Bait and switch/false advertising
I cannot believe how hard it is to buy a shoe! 6pm which is part of your company is doing complete false advertising on a google Ad. To top it off all they do when you email is NOT respond? When you call all you get is apologies with no solution and lies? Apparently their system could not receive the domains @yahoo and @aol?? What is this a joke? All I want is to buy a shoe as a birthday present. Wasted my time today for 40 minutes just to be told I would be called back in 72 hours??! I need to speak to SOMEONE WHO CARES NOW. The link is below clearly showing the price and the link takes me to the site and the prices changes. Is this bait and switch? Or false advertising? I spoke to Holly and Vin today who were no help at all. Why would you put someone on the phone that cannot make a solution in the first place. I would rather give my money to amazon which is a machine because quite frankly having a live rep doesn't help anyways. I need a call explaining this nonsense.
https://www.google.com/search?q=sam+edelman+josie&ie=UTF-8&oe=UTF-8&hl=en&client=safari 5 stars
Love 6 PM!
I can always find the best prices and great selections at 6PM! Their merchandise is current and there is always a good sale going on. I never pay full price for anything when there is 6PM.com!
4 stars
Good sales
A subsidiary of zappos, so they have a large selection. Good sale prices. Free shipping, I think over $50, but have to pay for returns though.
5 stars
Love it
Love their prices. Great site to order from. Super fast shipping. Always have the cheapest price. Would recommend this to anyone!!
5 stars
great place to shop
great prices
1 stars
Give me wrong size of shoes and very stupid return process
I ordered 8D, shipped me 7B. Called them, said"We sold out size 8D, so we shipped you 7B!" !!!!!!!!!!!!!
Called them many times, finally returned it. 1 stars
always failed to check out
1, when check out, shows "there is some error" but don't tell you where is the error; and in fact no error;
2, everytime I input the right password and try to login, tell me"you arrived the maximum number of wrong password..." Will never use this website again!!!!!!! 4 stars
Great Boots
Great boots given as gifts for Christmas at a great price
5 stars
Awesome!
Huge discount with fast shipping
4 stars
Good sales on shoes
Have ordered shoes at best prices found online. Offers for Mukluks,shoes & accesories on sale December 2012 made for terrific and affordable Christmas gifts for friends & family. Sometimes one finds great desirable brand shoes under $15. I am tempted to buy every time I visit 6PM.com on shoes & clothing.
1 stars
Return shipping costs half the price of the shoes!!
DO NOT order shoes from this site unless absolutely certain you wont return! I ordered two pairs of boots. One was scuffed on toes (hunter boots) so definitely not first quality, and the other I wanted to return, but shipping is HALF the cost of the boots...almost $20!!! They wont eextend their shipping corporate discount either, and when I asked, they sent me a form letter reply about wasting paper if they provided mailing labels...! Duh! (Quality companies provide label via email for me to print for returns, and provide a flat rate return ship price.) Buyer beware!L
5 stars
Quick cash back
I placed an order with Nine West and my cash back was reported almost immediately. Shipping was quick, plus shop runner. I would shop them there again.
5 stars
Great deals!
SUPER PRICES, FAST SHIPPING, EASY RETURNS--CAN'T ASK FOR MORE!
5 stars
Love it!!
6pm is a great way to do online shopping. Can view the products in detail. No shipping...fast shipping. GREAT prices...can't beat them. Very easy, convenient, user friendly and fast. Would recommend to everyone!!
5 stars
Fabulous first experience
I ordered a pair of Keen's for my daughter. The price was amazing and I received them quickly with free shipping. What more could you ask for!
4 stars
6 PM
I usually receive orders in 5 days, but sometimes 2 days. I'm in Kentucky and they charge me sales tax. I don't know if they charge sales tax in all states. I always get free shipping. I don't remember if they always ship free to everyone, or if I just don't order from them except when they have free shipping.
5 stars
1st cash back on 6pm
easy to shop
5 stars
Great store!
I check here daily--great deals!
3 stars
Inaccurate Color
I bought a pair of Skechers in December of '12 and they're fine so I haven't need to deal with customer service. I do want to point out a major problem of the website, which is the highly inaccurate depiction of color. I can only attest to the color brown. The shoes I bought are shown to be medium brown but they turn out to be dark brown. You might think they lighten all their brown colors but another Skechers I've seen in store is light brown, but on their site it is medium brown. So, there is no way to gauge the real color of the shoes, if they're in brown. Better to check them out in a store first or else you're going to be unpleasantly surprised by how different the color looks from advertised.
5 stars
excellent shop
I bought several things in this store and is one of the best I've ever known, has very good prices and good products
5 stars
I Love This Store!
I am so happy I found this web site before Christmas. They have great deals and prices. Their customer service is wonderful and they ship fast. I bought 7 items before Christmas and the products where exactly what they said they were and nothing came damaged. They have brand name items for a big discount. Thanks 6pm.com, you have a customer for life.
5 stars
Good customer support!
When I entered my order today, I omitted the Christmas shipping address for my gift to be sent to. Instead, it was registered to be sent to my own address. I
called Customer Service and they fixed it up quickly so two pair of shoes would be sent in time for Christmas! Thank you for your courteous and fast response! 1 stars
terrible at Christmas
I ordered a product on Dec. 19 for Christmas. I was told by customer service reps that when I was worried it would not arrive on time that I ordered it 8 minutes too late to get it by Christmas. I was also told that I could not cancel the order or speed up the shipment. (event though it had not shipped yet). My only recourse was to refuse the package after it arrives AFTER Christmas and wait for a refund. So they have my money and I do not get my product. I ordered from several other companies on the same day an will receive the products on time for Christmas. I am very disappointed in this company!
5 stars
Very good!!!!!!!
Easy to use it!!!!!!!!!
5 stars
BEST
perfect
5 stars
LOVE THIS SITE
LOVE IT
5 stars
Good prices, fast delivery
Ordered few shoes, got as expected, fast.
5 stars
My favorite online store!
Prices are unbeatable. Shipping is FREE to Puerto Rico (not many stores do that) and they ship so fast I usually get my items within 3-5 days. BEST ONLINE STORE EVER.
1 stars
Worse customer service ever!
"Absolutely worse customer service ever! When I called, I felt like I was part of an SNL skit. I realized that it had been quite some time since I ordered my shoes online and queried the order for the tracking information. The best part of this process was that the tracking number was there. Per the UPS site, the shoes could not be delivered due to lack of suite number (which I had provided when I placed the order). I sent an address correction to UPS, and also sent an email to 6pm.com with the same information, advising that they had forgotten to put the suite number on the package and UPS could not deliver it. I received an email that they would refund my money. Since I do not want a refund, I want the shoes, I called customer service. They apologized for "UPS being unable to deliver the package due to the lack of a suite number on the package" they also blamed Paypal (even though my address is correct my Paypal account), and told me that they would be happy to refund my money. All I wanted was for them to stop the package in route. All they have to do is contact UPS and confirm. They chose not to. I spoke with a customer service representative. After she could not stop reading her script and hear me for even one momen,I then (very calmly) asked for a supervisor. He was no different, and I doubt that they even have supervisors. Both contacts, when I asked "So, what you are saying is that you can not arrange for me to receive the the shoes I ordered" skirted the question and quoted their process, the result of which was: I could have the shoes after they are received back at their mysterious warehouse, go through their complex refund process, are posted back into inventory, are placed back online for purchase, and if I happen to be watching online when this happens and am lucky enough to be able to purchase this one and only pair of shoes in this size/style, I can have them. Actually, I do have a suggestion to 6pm.com: fire all of your customer service people. You do not need them. You have trained them to be robots; to interrupt the customer with their script, explaining your poor return process that has nothing to do with the customer and takes no responsibility for the process, and continually repeats this script regardless of what the customer says. You can do this equally poorly with actual robots, or via an automated phone message that just tells callers that 6pm.com takes no responsibility for their product or service once the box leaves your warehouse. I have no faith in 6pm. The only way I'll get my shoes is by the mercy of UPS. Other than that, fingers crossed that I get a refund without having to call the 6pm.com robotrons."
5 stars
Awesome Site
If you love shopping at TJMaxx or Marchalls then you will love 6pm.com. I have purchased many name brand clothes and shoes for a fraction of the cost. I have been happy with 100% of the items that I have purchased and have only returned a few due to size/fit. You do need to narrow your search as much as possible OR have plenty of time to look through the thousands of items.
5 stars
GREAT BUYS
GREAT BUYS
5 stars
fabulous merchandise with outstanding discounts
I was given a few dresses from 6PM for my birthday. Since then, I have been a regular shopper on this site. The extent of items and the prices are unbelievably low. I have ordered clothing, shoes, and athletic items. I check this site almost everyday. The only problem is that I want to replace so much of my attire, as the quality and speedy delivery, keeps me coming back for more. I do almost all shopping online, and this is definitely the best place to go.
1 stars
Ship me random shoes and charge me without any communication. ZERO customer service!!!
I received a wrong pair of shoes, completely different brand, different size, different style. And my credit card is charged for the full price of the shoes I ordered.
When I contacted them, they asked me to ship back the wrong shoes AT MY EXPENSE before they can refund me. Then ZERO response to my THREE follow up emails. I am disputing the charge with my credit card company. NEVER shop at 6PM again!!! It is like throwing money to get random crap! 5 stars
Love 6PM
I love looking for shoes on Zappos, then heading to 6PM Aand finding the same shoe, 10 to 30% less.
1 stars
BAD Customer Service
I ordered a pair of shoes from 6PM.com and they sent me the wrong pair. When I told them that, they wanted me to return them and pay for the return shipping. I don't feel as though I should have to pay to return an item, when they are the ones that sent me the wrong shoes. I contacted them multiple times after that and have heard nothing back from them. I think that is completely unacceptable!
5 stars
Free shipping and paypal option
Missed out on a good sale, but I bought some pretty comfortable shoes, Onitsuka Tigers by Asics. These shoes have really good arch support, can walk for hours without foot pain.
1 stars
Shop at your own risk!
Sure, 6pm.com has a great selection of discounted brand names, but is it worth the frustration?
I have made 3 purchases from 6pm.com. The first was good, no complaints. However, the second time I ordered 3 pairs of reef sandals. One for me, one for my husband, and one for our son. The sandals I ordered for my son were two sizes larger than what I had ordered. I understand mistakes happen. So, I called them and waited on hold for close to 45 minutes. The offered me free return shipping on the order. Unfortunately, they were out of his size in the same style. I was willing to brush off this minor irritation and order from them again. The third purchase I made from them was for a pair of women's tennis shoes. I was really excited that I found a pair of shoes I loved as I had not bought anything for myself in quite some time. When UPS showed up I could not wait to rip the box open and try them on. To my surprise, when I opened the box, the shoes that were in the box were not women's shoes at all. They were a man's skate shoe in a completely different size. I was so thoroughly disappointed, I immediately called their customer service line. This time my call was answered in the most timely manner. I talked to a man named "Damien". He was nice. I feel bad for being so abrupt with him. I know it was not his fault that there was an error in my order for the second time. He offered me free return shipping on my order. And of course, they don't have what I ordered in my size anymore. Since this was the second time this has happened he also offered me free 2-day shipping on my next order. "Yeah, like I want to order from your company again.". He then spoke with his supervisor and they came back offering me 10% off my next order. Seriously, dude, $3 off. This was kind of insulting. This is not the first time they have done this to me. I am so immensely irritated with their handling of this situation. So, proceed with caution when ordering from 6pm.com. 5 stars
Love 6PM!
Love this site...Good selection of brand names, site is updated with new items often, very good prices, well written item descriptions with videos and lots of item pictures from all angles,free shipping, what more could you want?
5 stars
Very Pleased with my experience!
This is the first time I have purchased or ever heard of 6pm.com and I got a great deal on my boys Sperry Top Siders! Love the free shipping! Plus, I got money back with Fat Wallet. What a win win for me!
1 stars
Horrible Customer Service
My husband was trying to surprise me and ordered me a pair of shoes from this website in attempt to save a few bucks. What a mistake! I wished he would have taken the time read all the negative reviews. His shoes were way over priced and cheap, but that was his fault for ordering them and not fully researching the item first. When I opened up my shoes I was very disappointed to see that the wrong size shoes were in the correct box. The box said the shoe size was 8.5 but actually 8s were inside. I was very disappointed but figured they would make it right, somehow. We asked how to exchange for the correct size and we were told to return the shoes, which we have to pay for and they will refund our money for those shoes, which could take up to 10 business days. No attempts were made by the company to make it right even though it was clearly their mistake. Will never from shop them again!
5 stars
Super!
I love the shoes I bought and they were a great deal.
4 stars
Great prices!! Fast Shipping!!
The reason I am giving 4 stars instead of 5 is because I have not had to return anything yet. I have heard returns are troublesome, but haven't experienced it.
3 stars
Zappos wanna be
This on-line store is a low budget zappos-litterally. All the merchandise that isn't good enough for Zappos ends up on this site and the quality shows. I'd never heard of a shoe made by Annie. I shop by percentage off and they seemed like a good deal. They were so bad quality one pair fell apart on the second wearing. None of the shoes looked as good as they did on line. The clothing was not much better.
They don't have Zappos great return deals, either. If you send it back, you pay for it. I just asked to be taken off their mailing list. I have better things to do. 5 stars
LOve 6pm.com
I found out about 6pm.com for my husband.. So far we've ordered at least 10 pairs of shoes.. I love this site.. No hassles.. Easy..
4 stars
I love my feet.
These shoes are very comfortable. I wish I had purchased two pair,
5 stars
What a BUY!!!
Great sneakers at a GREAT PRICE and I get money back. How lucky can I GET!!!
5 stars
Great price, quick shipping
Ordered a close out Patagonia coat for an excellent price. Item shipped was as ordered and arrived in a couple of days.
4 stars
6pm a great place to shop for shoes online
When shopping for shoes I always check out 6pm. For me, it makes a difference if shipping is free. They provide videos and multiple views of shoes which is great. So far I've been pleased with all the products I've purchased through 6pm. I receive the shipments promptly and have never had a bad experience.
1 stars
Sent me a wrong size
I bought a jacket - XS from 6PM. They sent me a wrong size in L and I still need to pay return shipping fee?? Feeling bad for this reason.
5 stars
6pm good discounts on zappos items
6pm every once in awhile will have really good discounts on zappos items. A little bit difficult to find your size but worth checking the website once in awhile for something that you need at a good price
4 stars
Great deals to be had!
6pm has great deals. Their prices change often, so pay attention. If they have something you want, keep an eye on it because it may drop in price. They have started being clearer about when prices will go up, so make sure you make your purchase before the price goes up.
5 stars
One of the best in shoe shopping
Terrific shopper experience! Very informative and easy to use in every aspect. Not a surprise since they seem to be affiliated with Zappos. Great markdown prices as well!
5 stars
One of the best in shoe shopping
Terrific shopper experience! Very informative and easy to use in every aspect. Not a surprise since they seem to be affiliated with Zappos. Great markdown prices as well!
1 stars
NEGATIVE 100 STARS FOR THIS RIPOFF
Fatwallet has a lot of nerve enticing its members to do business with the lowest street scum merchant I have ever had the misfortune to deal with.
They sent me shoes that were totally screwed up due to terrible manufacturing. Then the gutter lice expected me to pay to return them. I had my credit card company put this into dispute. Then the merchant sent me a prepaid return label. This balderdash has been going on for weeks, but there is no way I'm going to let this go, and soon I'll be reporting this to all the appropriate authorities. Fatwallet should not be promoting gutter lice to their members for the few pennies they make off the criminals. I certainly will NEVER deal with ANY merchant Fatwallet recommends again unless I have had experience with them, like Newegg, and other established, reliable companies. Let Fatwallet know if any of their recommendations sticks it to you. Fatwallet is promising us good service, but giving us the bum's rush instead with sleazy merchants that Fatwallet ultimately will pay the price for without any revenue for helping the criminals rip us off. Make Fatwallet hear your voice so they can improve by cutting off criminals from taking advantage of the web site. Fatwallet owes that to their members, and the appearance of caring about their members. 5 stars
Great deal on Patagonia
Very good discount on Patagonia items , free shipping on a $70 item which was 40% off list and an extra 4% off for Fatwallet. Real time inventory which warns you a sellout is near
1 stars
Expensive Returns
I ordered two pairs of slippers...very lightweight, collapsable and could be carried in your purse. Unfortunately they did not fit...ran small. I had to pay $10.60 to return them! So basically I paid $10.60 to try on a pair of shoes. Will not shop here again.
5 stars
Favorite online shopping center!
Love, love, love 6pm!! They have some of the best deals online that I've ever seen! Love the free shipping that is there for the holidays and merchandise showcased has always been top quality and true to descriptions. I will continue to be a shopper of 6pm.com until they remove the site!!! Char
5 stars
Amazing deals!!!!
I love 6pm. I started shopping here a year ago & since then I'm hooked! 6pm always have amazing deals (up to 80% off regular price). Can't beat that. Yes, you have to pay shipping for returns but considering the price you paid for their merchandise..I'd say it's still a deal!
5 stars
Adidas pants at a great price!
I just bought Adidas pants at a very good price!
5 stars
Great brands at a great price.
Right now 6pm.com is offering free shipping. Now is your chance to try them out. Great deals everyday. Enjoy!
5 stars
Best site for bargainers like me
Okay,there's just few selections but with the price I can't complain. I love shopping at 6pm.com and I don't have a single problem with my returns either. Shopping here's cheap & smooth.
5 stars
GREAT DEALS,GREAT HIGH END MERCHANDISE,GREAT CUSTOMER SERVICE
I have used this website many times. My shopping experience has always been positive, even when there is a glich their customer service is very responsive. I do think your return process needs work. If that was stream lined I would give you six stars!
5 stars
GREAT DEALS,GREAT HIGH END MERCHANDISE,GREAT CUSTOMER SERVICE
I have used this website many times. My shopping experience has always been positive, even when there is a glich their customer service is very responsive.
The website was designed thoughtfully and it easy to understand. Thanks you guys, you have made shopping really easy! 5 stars
Great Deals at 6pm.com
I got some great rain boots for a great price and free shipping!!!
5 stars
6Pm is awesome
I have placed many orders with this company and every single time I always get the same awesome results. Shipping is always quick even for standard and the quality is always premo !
4 stars
6pm Review
Good selection, Great prices.
Decent Customer Service. Standard Shipping of $6.95 on any size order and 30 day return policy(you pay return shipping). There are times when you have free shipping on $100 orders. 5 stars
Great deals on close-outs, super service!
I've ordered from them twice because the prices are ridiculous! Sure the size and selection is limited, but take your time and you will find awesome brands at, literally, 50% to 90% off. Great shipping time, too. Haven't had to return anything, but be aware they say right on their policy they don't refund shipping and you have to pay postage on the return. LOVE THESE GUYS!
3 stars
Recent changes have all shoes running 1 size smaller legnth 1 size smaller width.
In the last 9 months all shoes I have purchased have been defective. Nike made in China,Irish setters made in China.
I am going to mark the correct sizes and donate to charity 10 pairs of shoes. 5 stars
Great prices on top brand names
6PM is the thrifty "sister" to ZAPPOS.COM. Both sell brand name merchandise, but 6PM sells at up to 75% off of retail. Both websites have EXCELLENT customer service. I have never been disappointed after a purchase from wither website.
5 stars
Avia walking/toning shoes
This was a very easy order. There was nothing hidden, no added on charges. The "cash back" date was ready to go the next morning. Thank you 6PM for the wonderful prices!
5 stars
Good quality shoes at a low price!
I have only had good experiences with 6pm. The customer service is great and you can't beat the prices. I think most of my shoes are from 6pm. I have also bought watches and they were first quality and new. I have no complaints.
1 stars
not reporting transactions
Would give more stars for decent products but they have not reported one transaction from me without having to open a support ticket. I have even lost money by missing the 60 day cut off for tickets. It seems they hope you'll just forget, FALSE ADVERTISING. Do not count on the cash back without a lot of work.
5 stars
quality
6pm.com is a great place to buy shoes. i bought a pair of shoes and was extremely satisfied with my purchase and quick delivery. I highly recommend 6PM.com
5 stars
Great!
I was worried about returns from reading the previous posts but returns are as easy as they come. You simply go to your order online and select the item from your order that you want to return and they send you a return verification email and that's it! There is no need to deal with customer service at all so I don't know what the other reviewer is referring to. I returned a pair of shoes from my order and everything worked out great. Great cash back and some great deals on shoes.
1 stars
they did not report my cash back - thieves rating 2/4
on a regular basis, they do not report cash back.
4 stars
Best prices on shoes anywhere
I have purchased a number of shoes, boots and even a pair of Oakley sunglasses from 6PM.com and can honestly say that each time the price (even with shipping) is better than anywhere else I can find on or off the net. Every item that I have purchased has been in new, authentic and undamaged condition (except for the boxes). I purchased a pair of mens Ariat boots that where $40 more everywhere else. When I got the boots they were perfect. The only complaint that I have (and hence the 4 out of five star rating) is that some packages arrive very poorly packaged. The shipping department at 6PM.com needs to be improved quite a bit.
3 stars
great deals, nice merchandise, but...
Make sure what you purchase you want, returns don't happen, so you buy it, it's yours.
They have great quality at good prices. 4 stars
Great Prices
I have purchased a couple of shoes from 6PM and have not had a single problem with my order. When received, the shoes are in great condition and fit just as they should. I would recommend this merchant.
5 stars
excellent quality, great prices
I have found excellent quality shoes for the whole family at this site. Great brands like cole haan, oilily, etc. Super fast shipping--I live in Illinois and often receive items in one-two days. Haven't had any problems with making returs either.
1 stars
0 stars for customer service
do not expect zappos customer service from this site. I placed an order friday night and realized that I had made a mistake. since hours are only mon-fri from 9-5, I had to send an e-mail to try to change the order. when I checked the status on my account, stated that customer service required. Received an e-mail monday morning that my order had been shipped. They did not even contact me BEFORE shipping my order to find out what the problem was.
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