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Most Recent Store Reviews for AT&T Wired
DO NOT CALL CUSTOMER SERVICE AFTER ONLINE ORDER (README)
CALLING CUSTOMER SERVICE AFTER MAKING AN ONLINE ORDER WILL MOST LIKELY CAUSE YOU TO RENEW YOUR ORDER. THEY'LL TELL YOU THE ORDER DID NOT GO THROUGH AND ASK YOU IF YOU WANT TO RE SUBMIT THE ORDER. IT'S A TRAP TO GET COMMISSION FROM YOUR CALL AND TAKE AWAY ALL OF THE REWARDS AND CASHBACK YOU WOULD GET FROM FATWALLET. I HAD TO PLACE FOUR (4) ORDERS BEFORE REALIZING THIS. DON'T CALL THEM, THEY'RE SCUM.
I have spent countless hours trying to fix the most basic issues including billing problems and transferring service. Please do not waste your time because they are so unorganized and unable to properly help customers! This was the worst experience I have had so unless you think you will never have a problem that you need to call then don't get them but I guarantee you will deal with incompetent employees no matter who you call.
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