Every second, thousands of people search the Internet for service companies in their area, only to end up with lousy experiences due to limited information and recommendations. Angie's List takes the guesswork out of finding good service companies by providing its members with thousands of unbiased ratings and reviews on local service companies.
If you have two homes in two different parts of the country, you will need to pay additional charge ($20 in my case) for access to another market. This was not very clear when I subscribe for it. Very likely an oversight on my part, but now that I am aware of it I think its overpriced. Its sure is a good way to narrow your search for local help. But the same information can be collected from direct referrals from people you know. And some of the highly recommended services did not even returned calls. I think that this review system may generate an unwanted bias, where more and more people will lean towards a A+ rated services limiting opportunity for new players. The negative side of this is overvaluation of goodwill. That is we may end up paying much much more just for the goodwill, even when the actual quality of service provided is similar. I will not be renewing my subscription for sure.
Most Helpful Negative Review
Tiered membership not advertised when signing up
by funkhc12 on November 15th, 2012
I signed up for an angie's list account but found out that an addtional fee would be needed to access health care reviews after I finished paying. It would be nice if that information was given before paying...
Angie's List was offering a $20 Lowes gift card for $5 for Angie's List members, or $5.50 for non-members. I paid $5.50 and then 3 days later they refunded my money. Wouldn't do business with them.
They will cheat on you
by supersystem on November 19th, 2012
I payed $24 to sign up for three years, one year later got billed automatically of $35 for renewal. Called customer service and asked to speak with supervisor, they said I singed up for one year only. I tried to argue with them because I remembered very clearly that i signed up for three years, the supervisor asked me to prove it. Then i realize that's impossible, since they never send you email to confirm the term of payment, and there is no payment history on their web site. I ended up cancelling the service
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