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You'll save up to 40% off retail on every designer name you crave when you shop Bluefly.com. With all the latest apparel, handbags, shoes, accessories, fragrances & menswear from over 350 designers including Prada, Gucci & BCBG, Bluefly.com is the ULTIMATE hook-up for the fashion-obsessed.

Bluefly
Coupons Plus 3.5% Cash Back

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Most Helpful Positive Review

3 stars

Most of the time like this store

by hchieh on December 10th, 2010
I have been a customer of this store for a long time. Most of the time I like this store. But this time I encouter a problem:

I had an old address in my account profile and I accidentally chose that address for shipping. I figured it out immediately (literally 2 seconds after I placed the order) so I contacted the agent to correct the address.

To my surprise, they had no way to correct the address even though they didn't even start to pack the package, and they had not way to cancel the order before it was being shipped out.

The only way they could do is reroute the order after it is shipped out. How stpid is that?

"Reroute" means that I still need to pay $15 for s/h unless I choose store credits for refund.

Oh my god. I think this kind of policy is really ridiculous.

Normally, our most helpful negative review would go here, but we don't have one yet. Maybe yours could be the first?

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Most Recent Store Reviews for Bluefly

1 stars

bad service

by lynguyenvs on March 4th, 2014
I don't like the bluefly, because the service here is not good. I ordered a white T-shirt , but I received a pink T-shirt. :(
Then my friend told me try with www.fsession.com/ and I really satisfac with them. The good service, the quality is like the information they posted
1 stars

I don't like bluefly

by kimsarah on March 4th, 2014
well. I used ordered clothings on bluefly but I really disappointed with the bad service here. I didn't receide the things on time I ordered. Then I have ordered on fsession.com, and I feel their service is very good, the quality of products are like the informations they posted with the good price. Why you don't try with www.fsession.com/
1 stars

I don't like the bluefly

by kimsarah on March 4th, 2014
I don't like bluefly, because the service here is not good. I used ordered clothings on bluefly but I really disappointed with the bad service here. I didn't receive the things on time I ordered. Then I have ordered on www.fsession.com, and I feel their service is very good, the quality of products are like the informations they posted with the good price. Why you don't try with www.fsession.com/
3 stars

Not receive cash back till now

by ElizaWang on March 26th, 2012
This online store has some good deals, but it is very weird in some points: You cannot change your order after you place it (before they ship it), not even a little. I need a gift receipt, but I forgot to click the gift choice, they cannot provide the gift receipt now.

I placed an order more than one week ago, for a very expensive item, more than $1000 handbag. I was very excited since I believe I will receive almost $40 cash back, but till now, no cash back notification.

Also, they send you 2 purchase confirmation. First one is sent automatically after you place the order; second one will be sent after they verify your credit information and billing address. It's quite different from other sellers. Well, that's fine, but they charge you shipping fee, for $1000 item buyer. I clicked the live chat, and the staff said they will waive the shipping fee for customer who buy more than $100 manually, but, but, but, you HAVE TO click the "live chat" and talk to their customer service every time before you place your order! This shipping fee won't be waived automatically by their system, no matter how much you buy. What a NICE website!

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