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Most Recent Store Reviews for Budget Truck Rental
Reservation & Pickup okay - truck died
The reservation process was easy but if you have to cancel or change the reservation, it is not all that easy. After searching the Budget site for a while, I found out that you have to call the store where I was to pick up the truck. I picked up the truck, drove it to the storage unit and loaded the truck with the help of relatives. The truck would not start. I had it for less than three hours. After haggling with customer service, they agreed to have another truck brought to me. After about two hours, a newer truck arrived. My family and I had to unload the first truck and load the new one when it arrived. Budget would not send someone to help.
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