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Founded in 1984, Burt's Bees is an Earth Friendly, Natural Personal Care Company that creates natural products to help you maximize your well-being and that of the world around you. From our founders’ humble beginnings selling beeswax candles; we’ve grown into a global company that makes over 150 natural personal care products. Burt's Bees proudly creates natural products designed to help take care of every part of every body, including your lips, hair, face, hands and feet.

Burt's Bees
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Most Recent Store Reviews for Burt's Bees

1 stars

Does not fulfill order or provide adequate customer service

by magicG on May 15th, 2013
Do not order from this company. I've ordered their spring & winter grab bags for years. I ordered 3 grab bagsthis year and received a tiny bag with samples in it. Burts Bees does not accept email correspondence. I called and told them they sent the wrong item which did not reflect the $70 I paid. The associate said they would send out the correct order. One month later I still had not received my order. When I called again, they had no record of a new order being sent and told me if I needed to speak to a supervisor I would receive a call back within 48 hours. The associate went on to tell me that the tiny sample pack was their grab bag. No one would pay $70 for samples when the product description states you will receive at least 3 full sized products. Something has gone wrong with this company. Horrible execution and customer service. I have cancelled my account.

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