Have something to say? Leave your own store review.
Most Recent Store Reviews for Burt's Bees
Does not fulfill order or provide adequate customer service
Do not order from this company. I've ordered their spring & winter grab bags for years. I ordered 3 grab bagsthis year and received a tiny bag with samples in it. Burts Bees does not accept email correspondence. I called and told them they sent the wrong item which did not reflect the $70 I paid. The associate said they would send out the correct order. One month later I still had not received my order. When I called again, they had no record of a new order being sent and told me if I needed to speak to a supervisor I would receive a call back within 48 hours. The associate went on to tell me that the tiny sample pack was their grab bag. No one would pay $70 for samples when the product description states you will receive at least 3 full sized products. Something has gone wrong with this company. Horrible execution and customer service. I have cancelled my account.
About Us | Blog | Site Map | Mobile Site | Contact Us | Partnership | Careers | Privacy | User Agreement | D.M.C.A. Notice | Civil Process Policy
Let us complete the Cash Back purchase for you!
Once set up, making a purchase with FW checkout is a breeze. FatWallet Checkout confirms the after-tax price plus shipping and, after you confirm, completes your purchase for you.