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Most Recent Store Reviews for CPO Outlets
Satisfactory resolution to my issue
I purchases a mower from CPO on Tuesday afternoon, and the item was delivered by the time I made it home from work on Thursday. Come to find out the contents listed on the website under Q&A were incorrect. Site promised two 4AH batteries, while the package delivered included one 4AH and one 2AH battery. They said they were working to update the website to correct the erroneous information.
Called the company to report the discrepancy, and they ended up shipping me the larger battery and a return label to ship the smaller battery back to them.
So to wrap up: quick (and free) shipping, no tax, satisfactory issue resolution. They deserve five stars from me for this transaction. I'm looking into purchasing a mower from the same brand, so likely will use again.
CPO OUTLETS/TYLER TOOL
I have placed order from these clowns many times in the past. Ordered a makita 14" saw from them and saw toolbarn had it for 36.00 cheaper the very next day. I email them. No response. I call them, oh so sorry we do not match prices. Great can I have an RMA because I will be sending this back. What a bunch of jerks. Tool Up and Toolbarn are far superior companies to deal with with better pricing. CYA CPO!
I placed an order with CPO Outlets and they sent the item in a reasonable length of time. Unfortunately they think this makes subsequent spamming acceptable and start sending email advertisements and give no way to remove yourself from their spam list.
Not so fast!
The store says "20% off Reconditioned Products"- they are discounting 20% off "from" the price of a NEW product- A real "say what you mean and mean what you say" promotion- Amazon is about the same price for new as CPO is for refurb. BTW- Refurbs are typically abount 50% off of new street prices, so CPO doesnt seem like a good value. If you want used for new prices CPO is for you- Hey we still get 2.5%!
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