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Most Recent Store Reviews for Costume Express
Deceitful business practices!
Fair warning this company does not make good on its offers. Calling customer service does no good- the agents do not speak English well and are not empowered to do the right thing. Was promised a 20% offer code for entering my email, what I got was an expired code. Feeling frustrated and deceived!
Failure To Deliver As Promised
I placed and order for 2 Halloween costumes 7 business days before we needed them for a party. That was 6 business days ago and our party is tomorrow. My daughter and her best friend will be attending the party without the costumes as they weren't shipped as promised.
The company has given me a long list of why they didn't need to have the costumes delivered but won't help me get them. They also advised that if I attempt to return the costumes (after running out and buying replacements) I will be charged a re-stocking fee.
Buy your costumes elsewhere!!!!!!
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