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Most Recent Store Reviews for Dell Small Business
Quality and Pricing
I own an IT business and have been purchasing Dell business products (Optiplex, Latitude, and Precision laptops and desktops)for years. I am not big on their home unit as the quality is not as good overall as the ones I listed. The Optiplex Desktops usually come with a 3 year warranty which is unusual in the business. Although I have had good success with other brands, these particular products have been excellent in regards to price and quality. Next day business support is critical to our clients and we usually have no problem with business technical support. If you purchase from the Home store, it can be a completely different experience.
Never ships on time
I ordered a camera for a family function. They sent an email a few days before delivery and said that the item was delayed by a week rendering it useless for my intended purposes. So I cancelled and used the Dell gift card to buy a laptop for my parents. Then a couple of weeks later I get an email saying that my order was delayed by 8 days. Based on the current shipping estimate the laptop will arrive exactly 1 day before my parents leave to India. I guess Dell likes it's customers to live on the edge. I've become pretty religious now due to all the practice ordering from Dell and praying that the orders make it at least within 5-10 days of the promised ship date
Dell need to use real freight carrier to ship their items
Dell sent out a company called "Pilot" to deliver my TV. Was not able to receive TV due to they will not deliver since no one was at the house or arrange a pickup.
I've made several purchases (a lap top, a wireless printer and a stand alone server) with this link and the Dell Consumer link for 2.0% and NOTHING qualifies! Don't waste your time calculating these savings if you're price comparing to any other retailers!
Dell Precision Desktop, 7% cash back worked
I got my 7% cash back, and I used my Discover card so I could get another 2% back.
Got a nice computer desktop system for a great price. We're happy.
Coupon expires before the expire date
Watch out for the fake expiration dates on coupon. Dell will not honor the dates.
No cash back problems here
Have ordered several times without issue. All the dell sites look the same so I am wondering if they clicked off of the dell small business site and went to the home section. Will continue to use fatwallet with dell small business.
After waiting for a BO for several weeks they canceled my order and had no idea why. Upon checking they showed the item in stock at a higher price.
Cashback not paid
Cashback not paid through fatwallet. Dell gave no reason. I have given up on filing investigations for missing cashback. Bing when alive always paid. I know it is not Fatwallet's fault but still disappointing.
No Cash Back For You
Like almost everyone else here, Dell didn't honor my cash back request even though I did everything necessary. I wasn't especially happy with my purchase either. I'd stay away from Dell and buy from someone else who actually still cares about making good products and keeping their customers happy.
Failed to pay cashback.
Dell refused to pay cashback on a >$2k order. Everyone at Dell was clueless about cashback and referred me back to Fatwallet... who told me to talk to Dell. A big waste of time.
No Rebate received
Always will find execuse.. like you bought from Home office and not small business
No problem here...
I purchased toner cartridges from Dell through FatWallet back in April and had no problem getting my 2% back. It is sitting in my account waiting for me to cash it in. Will definitely shop Dell again.
Dude you're getting no cashback!
Dell refused to honor my $80 cashback purchase. Avoid.
Never sends purchase info to fatwallet...
Dell is great and all...but I've long given up purchasing through fatwallet. I've done 10+ click-thru orders at Dell and never once have they showed up in my fatwallet account. Shame.
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