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Most Recent Store Reviews for Diapers.com
Disappointed with Diapers.com
I have been a loyal customer of Diapers.com since my daughter was born in April of 2013. I avoided buying diapers or baby products anywhere else because I was so impressed with their service. I was slightly disappointed when they changed their shipping policy and upped the $$ amount you needed to spend to get free shipping but understood why. The last two orders that I placed,though, promised delivery by a certain date if I placed my order by 4pm. Neither order arrived in the promised timeframe. In fact, one order took over 7 business days to arrive! I'm very disappointed in this service and am considering changing my loyalty to Amazon Prime (have only heard amazing things). I'm wondering what happened to their stellar service...
Love Diapers.com for years now
I ordered something on Saturday and was at my house when I arrived today (Monday). SUPER FAST SHIPPING. They also contribute 5% cashback to UPromise, which I love...I get to save money on the site AND save money using the site ;-)
I've shopped with Diapers.com for years. This past December I ordered a car seat and did not realize that I had ordered the wrong one until after I received the purchase email. I called Diapers.com and they resolved the issue immediately, no hassle. Over a year ago I accidentally ordered two of an outfit. I did not catch my mistake until AFTER multiples arrived. I called to get a return, and they told me to keep it...and refunded my money. WOW. Granted, I shop A LOT, so it was a good move on their end...but still, it was a kind gesture and not at all requested.
I've found everything I've purchased to be competitively priced (if it's not...I buy it elsewhere). I love this place.
Also, when we travel (especially by plane), I place an order for our travel needs to arrive at our destination before we do. Never have had an issue, and it saves SUCH hassle of bringing supplies or finding a store when we arrive. Thanks Diapers.com!!!
Highly recommend this merchant!
My transaction with this merchant went perfectly. I would definitely shop again.
Good prices, excellent customer service
Our family is past the diapers stage, but the site featured some good prices on toys, which I ordered as gifts. The order arrived lickety-split, and with free returns I had no qualms about getting stuck if the gift didn't work out. As it turned out we did return one gift, and the process was easy and quick.
I had my first order. $10 off diapers, 10% off everything else, plus had free two day shipping. Got a great deal. Everything came on time. It was quick and easy to use. Plus, a nice little touch, they included a small sample of lotion and some coupons.
Diapers.com cancelled my order, but still no refund.
Zeor start for Diapers.com. I've calll diapers.com a couple of times. Their custermer service was very rude and was't helpful at all. My order was cancelled three weeks ago, and I still haven't got the refund.
I made about a dozen purchases at Diapers.com, buying items in various categories, from diapers to carseats and toys. All these items arrived super fast, well packaged and in factory fresh condition.
Coupon-wise, they seem to have about 2 or 3 general 10-15% off coupons each year, which they e-mail to their customers. The coupons posted in the pseudo-reviews here may give you a different impression, but in fact they are affiliate coupons that work only on your first order.
The overall prices were even better when Bing was offering 4-10% cashback, but that program is history unfortunately.
Super fast shipping, great service
They have everything I need for our twins, great prices, and it always gets shipped to my door in a day or two!
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