At Famous Footwear we know shoes are more than just something you put on your feet. Wearing the right shoe helps you make the most of every day. That’s why we have fantastic brand name shoes at great values for women, men and kids. We’re committed to providing you with the brands you demand at prices you deserve. At Famous Footwear, you’ll find the hottest brands including Nike, Puma, adidas, New Balance, ASICS, Steve Madden, DC Shoes, Skechers, Converse and so many more! See where our shoes can take you today. Make today Famous.
Normally, our most helpful positive review would go here, but we don't have one yet. Maybe yours could be the first?
Most Helpful Negative Review
Famous Footwear Return Policy
by blaflin on June 13th, 2012
We have no issues with the products, service, or pricing with Famous Footwear. However, we do have an issue with FF's return policy. FF will not allow a return of any product without showing a valid driver's license. The information from your DL is then entered into their system.
We have been the victims of identity theft, and have no intention of giving them that information. This is especially in light of...
- No DL was required to make the purchase
- FF already has the funds for the purchase, and we have a paid sales receipt in hand
- We know of no other retailer that requires such information for a return if you have a valid sales receipt
In addition, FF is not flexible with this policy. In summary, we are stuck with shoes that are uncomfortable.
This review is to make others aware of FF's return policy before making any purchases. Buyer beware!
I have bought many shoes from Famous Footwear at very reasonable price. However, return can be a big headache if there's no retail store near you. If you are quite sure about your size, go for it.
Excellent customer service
by Malxslady on September 26th, 2012
I had one pair out of 10 that I needed to return and I took them to the store they exchanged them and applied all the discounts that I had used when I ordered them. I was not expecting that at all, it was a nice surprise!!!!
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