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Most Recent Store Reviews for Forzieri
horrible customer service!
complete nightmare.. i never wrote a review before, but this time i really want to spread the word so that no one get tricked by this website again. horrible customer service, took 5month for a return and a exchange. when the exchange arrived, the size is still not right. so i called and was on hold for half and hour trying to return it, they wont let me saying theres nothing they can do. so i tried to talk to a manager, they lied about manager not being there but i was on hold so that they could ask the manager a min ago. nothing was done, tried to email so that the manager can see, nothing.... NEVER TRUST OR BUY ON THIS SITE!!!!!!!!!!!
It turns out that my return was indeed processed and the replacement item was received. All in all, the experienced was positive. The shirt was the correct size and color.I just wish that returns would take less time to process.
Way to go Forzieri!
Negative experience with items returned.
I have bought items of clothing from this vendor without any problems.
Recently, I had to return a shirt, they provided a return authorization number, the item was returned via UPS to the address on the RMA, it has been more than a month, thye did not credit my visa, nor they would send me a suitable replacement.
When you call customer service, you get the same story, 'item was not received'. I have gotten proof of delivery from UPS, send it to them, still get the same story, 'Item was not received'.
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