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Most Recent Store Reviews for FramesDirect.com2 stars
Terrrrible wait time!
I have loved both pair of glasses I bought from this company, but the wait time to have them made is very long. The amount of time it takes to "ship" the item is longer. I ordered this current pair of glasses on 12/30/2010 and it is not 1/21/2011 and I have not received them. According to the tracking info, they are somewhere in TX, not even the right state! I ordered a backup pair from another company AFTER this order and received them, didn't like them and exchanged them AND received the replacement pair all before this set has gotten here!!! Too, too long to wait when competitors take less than half the time for the same price! I hate to see how long an exchange will take if I don't like them.
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