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Most Recent Store Reviews for GUESS
My total was originally was one price. I checked out with PayPal and confirmed the price. But, my account was charged $20 MORE, AFTER I authorized the PayPal transaction. Now I have to dispute the difference. Very lousy customer service!
Will not honor your order, don't waste your time shopping at this online store
I placed order online on Black Friday due to the promotion price they advertised on the website. I got the email said order confirmation after I placed my order. Then 2 days later, I got email said order got cancelled because the credit card issue, and ask me to call back. I called back and told them I can give them different credit card number if they need. They told me it IS NOT credit card issue, it is just the default template email, if item is available but they can't accept your order, their email will say it is your credit card issue !!!
The reason they cancelled my order is because they CAN'T accept the promotion price I got for the item, so they cancelled the order and blaming it is my credit card problem!!! If they don't accept the promotion, then don't let the order goes through and confirm it, they waited 2 days then tell me no no, we can't accept your order. If I know this earlier, I will get item from different place instead of this guess.com.
This is the first time I ordered at guess.com, it will also be my last time. Beware of this store, don't waste your time and get disappointed, you can get better price at other places.
Very poor customer service
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