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Most Recent Store Reviews for Gander Mountain
No follow through, very difficult to work with
I found an item that looked like a good deal as described with a coupon and the price, so I duplicated the recommendation and made my order. I chose to checkout as a guest since I wasn't sure I'd buy from this company again. First, they never followed up with the shipping email and included tracking number. There's no way to look up the information yourself on their site without a login, you MUST call and wait for a customer service rep to read the 20 digit tracking number to you. It's very inconvenient. Next, I check my credit card statement and the charged the full price. So, I sent them an email through the customer service website as I was already tired of calling them. They never answered. I was checking my spam folder and looking for a response since I knew it was a new company for me to deal with. I never got a thing. After two days, I called back and was told they did get my email and replied that the item I purchased has an exclusion from further discounts that is in small print "somewhere on the screen" (their words, additionally, they couldn't say exactly what the notice was just that other coupons or specials wouldn't apply). They didn't seem to care that I have a receipt they sent me showing the price I agreed to and the reason I agreed was there was a discount. I'm not sure it's worth my time to fight with my credit card company.
Consistently a great seller with great prices
I've placed numerous orders from Gander Mountain in the last month. I've ordered from them because of the great coupons and offers I've received in the mail. It takes a week to receive my shipments with free shipping, but the money I've saved is worth it. I highly recommend them.
Fabulous in every way!
Great selection,great price,and free shipping! Will definitely shop here again!
The best shipping rates this side of Amazon with no $25 minimum.
And prices are competitive with awesome coupons.
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