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Most Helpful Positive Review

5 stars

what's better than more cash back.

by kc302 on May 6th, 2014
4% cash back compare to others at 2.5-3%.
There is also loyalty program.
Awesome choice.

Most Helpful Negative Review

1 stars

"Price Match Guarantee" is worthless.

by t60 on August 9th, 2010
I booked a hotel and found a lower rate elsewhere. Their price match guarantee should have kicked in, but they replied to my request AFTER I checked out of the hotel and said they couldn't verify the rate at the competitor. Well of course they couldn't verify the rate, the dates I was staying was already in the past! Will never do business with these clowns again.
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Most Recent Store Reviews for

3 stars

Rarely report cash back on their own

by lavoy on August 11th, 2014
I almost always have to open a support ticket to get my cash back. There are coupon codes on FW but where do you enter them on I can't find anywhere to enter a promo code when booking a room on
1 stars

Beware... unexpected charge at time of booking!

by salefinder on July 29th, 2014
When I booked a reservation through, the full cost was charged to my credit card right away, something which was not made clear to customers when reserving the room. I thought I was giving my credit card info just to hold the reservation. Thus, I canceled all my bookings through and made exactly the same reservations through a competitor website and my credit card was NOT charged as I expected. I won't be using for this reason.
2 stars

Only works about 10% of the time

by Travelinbum on July 15th, 2014
I book quite a few hotels from this site. For a while, it always worked but the past year or so; the cash back has been few and far between. Only use it for the loyalty program if it suits you as you can often find a better rate at other sites.
5 stars

Great Hotel

by gkintdesign on May 12th, 2014
We booked a room at the Courtyard by Marriott in Woburn, MA and had a great stay. We loved that the hotel was extremely clean, rooms looked like they were just renovated and the public space was very inviting. All employees were gracious and helpful. We had drinks at the bar that was in the "lobby" area in the evening and had breakfast outside on a balcony off the Lobby. There were a number of "sitting" areas, each one providing a different ambiance. The beds were very comfortable, TV's large, bathrooms clean and it had a nice pool.

For the money we spent for 1 night, and what we felt we got, we rated it 5 stars.
1 stars

Cash Back Never Works

by GOMIGOMI on March 27th, 2014
I used this place many many times through Fatwallet but cash back never worked.
1 stars

CashBack never works for me!

by talljay on August 20th, 2013
Most vendors work fine but this one doesn't. Then I have to follow up which just wastes my time. Need to find another agency that works correctly. :-/ caveat clicker!
4 stars

good time

by victim91 on July 8th, 2013
my only complaint is that it can be a bit noisy on the second floor (directly above the food prep room) I could hear the doors slamming at 5am.. the breakfast was great! and it was nice to start the day filled up! The staff was very friendly especially the manager of the food, I believe her name was Myland (not 100%sure)She was helpful and friendly though! Nice area, close to everything we wanted to do, Cosi science Center, Zoo and a ton of places to eat. My Son says he misses the Hotel, he loved the pool!
5 stars

Best kept secret in Athens!!

by haleymonster5 on May 27th, 2013
This hotel is charming, quaint, and historical. Great location to walk downtown. Very comfortable beds and pillows. I will be back again and again. Loved this place. Not your run-of-the-mill chain hotel.
4 stars

Very nice hotel

by cobe6 on April 12th, 2013
It was a very nice hotel in a great location. The room was equipped with sleep number beds. Will definitely stay there again!
1 stars

poor maintenance

by fshamilton on March 18th, 2013
My husband had to take a cold shower. When I mentioned it to the desk clerk she commented that she hears this frequently from guests and has numerous time reported it to the maintenance staff. The maintenance staff responds that the water heaters are turned up as high as they can go. There seems to be no other solution available.
If you stay at this hotel you run the risk of having to take a cold shower.
5 stars

easy and pretty nice!

by solankt on March 11th, 2013
Check in was very easy, nice place, nice rooms, pool had been shut down last min but they let us go to the hotel across the street to use it!
5 stars

Great if you book *a lot* of hotels

by tndrloin on January 30th, 2013
Currently a gold status member and couldn't be happier
5 stars

Easy transaction, great value

by tnjudy on January 24th, 2013
I was shopping around for a Tampa Fl hotel room. I went to because I have used them before and was very pleased with both the service and the value. Once again, I was able to get a really great hotel with stay 2 nights, and get one free. I like the ease of their site, I love that they are part of Fatwallet and I will be using them again in the future.
4 stars

good site to use

by bigham3n on March 19th, 2012
easy to use and hotel description was accurate. would definitely use again in the future. my only complaint is that there could be some more detailed descriptions of some of the features of the hotel
3 stars

Good location though small

by Fishbone0214 on January 22nd, 2012
On the next day of our stay, it snowed in New York and it was cold in the room. Other things are pretty cool during my stay.
1 stars

customer service is lacking

by BabyFace on December 29th, 2011
A few days after booking my hotel, i found the same room for cheaper by about $10 a night. We were staying for 2 nights so i called in to inquire about their hotel price guarantee. Was placed on hold and then promptly hung up on. Tried again and same happened. Also I left comments with that i was booking with a baby and requested a crib to be placed in the room. (This was available via Hilton). No messages were relayed and i neither got my choice of room nor the crib. disappointing.
1 stars

Slow response

by jocb on September 16th, 2011
It took them more than a week to get back to me on my questions, by then it was worthless.
5 stars

Cash Back Posted on Time

by ben878 on April 16th, 2011
The casth back for spending was correctly recorded and posted on time to my account. Very impressive!
5 stars

hotel booking for Guadalajara Mexico

by ctheworld1 on April 11th, 2011
Pre paid, when I showed up they were very friendly and confirmed my booking and check me in. They did not even ask for a credit card, I had to give them one if I wanted to order room service or use the Hotel bar/restaurant. second time using and saved money each time.
1 stars

never report cashback their own.

by drumman091 on February 9th, 2011
This company never resport FW cashback their own. I always open for investigate with FW to get my cashback.
1 stars

bad book

by boilersta on February 2nd, 2011
The rebate address is off-market.
A liar.
4 stars

Great hotel price

by hitmower on December 2nd, 2010
I found a great price on a hotel during their recent 4-day sale. My trip isn't until December but I love the price and how easy it was to navigate their site.
1 stars

Price Guarantee Isn't Much of Anything

by bbattag on October 12th, 2010
I'll start by saying their loyalty program is nice; however, their price guarantee is useless. They take forever to respond, which means that it will likely be too late to get your credit. The only issue is that all over the site, it says no cancellation fees, but on many of the hotels, they indicate that the rate is non-refundable.

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