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Most Recent Store Reviews for Jewelry.com
One of the worst service I have ever come across (I should say fraud)
It is very frustrating with these people, they have problem with everything:
- Order System Issues: When I ordered they deducted the amount from my account 3 times and when I called the customer care they said I might had my address incorrect while submitting the order.
- Customer Service: Even on weekdays, customer service contact number goes to voice mail, when I leave a message no one responds back, I should call them again till someone picks it.
- Order Delivery: they didnt deliver what they are supposed to, missed one item in the package and didnt inform me about that.
- Customer Service: I didnt trust them and sent the whole package back, now its 2 weeks, they didnt refund my money, no information on status, nothing. I dont know why this junk 'firstname.lastname@example.org' email-id is for? no one ever responded me back other than automated response.
I wonder how they are doing business, neither me nor anyone in my circle will never buy anything from JEWELRY.COM
My package USPS tracking number: 9114901159818268792762
My order number: 8242875
They are not worth even for 1 STAR, but I do not have option here.
deceiving demo picture
I ordered a charm with heart shaped crystal. I received a silver one. This is the first time in US I received something that is not the same as shown on their website. Be ware.
Average - will go elsewhere nexttime
Think the price should either be 1/3 less or the jewels be 1/6th larger for the price to equal the value
customer service is very good
I really enjoy the customer service that they provided, highly recommended
A bang for the Buck!
www.Jewelry.com always has something that catches my eye. From $19.00 gifts to expensive diamonds, it's all here. Every time I have purchased a sale item, I wish I had ordered two because the item is always worth so much more. Great products, price and service.
I ordered an engagement ring from the company shanore and the engagement did not work out. Upon having the ring appraised afterwards to see if I could make any of my money back I found it "was not worth it's weight in gold". It was marked up over 400% and I understand jewelry is marked up an arm and a leg, but this is absolutely ridiculous. I tried contacting them to inform them of my concerns and they just the high road of just ignoring me flat out so they get a 0 for Customer service.
Got the first pendant
I ordered a pendant made of swarovski elements I saw at Macy's for 100 plus and at amazon for 50 plus...and got at not more than 17.Quality and workmanship is awesome and noone can differentiate.ITs sterling silver too and the chain is beautiful and not thin.
Excellent product and service
I ordered and the product and the delivery were excellent. I would definitely recommend and order from them again
stole my credit card info
Ordered a necklace on the 16th of November, had fraudulent charges on my credit card the same day, beware!!!!
I was not expecting much for such a crazy low sales price but the pendant is really lovely and the chain is a nice solid weight that I can use for a heavier pendant. What a pleasant surprise and a real steal!
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