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Normally, our most helpful positive review would go here, but we don't have one yet. Maybe yours could be the first?

Most Helpful Negative Review

1 stars

Canceled order with no notice for no reason

by ecospambox on August 12th, 2014
I placed an order. Immediately I got an email, your order #XXXX has been approved. About a week later, I got an email saying my order had been shipped. It wasn't until I checked my credit card account online (unrelated, a few days later) that I saw that the charge had been refunded. I had a tracking number, but the status never changed.

I emailed support to find out what was going on. Here is the entirety of their response:

"This item is not being shipped to you. Best, Hemawatee S."

So having waited on them almost three weeks total, I ultimately had to shop elsewhere, and pay more for expedited shipping since they'd wasted so much of my time. Will not be shopping from this place again.
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Most Recent Store Reviews for

1 stars

One of the worst service I have ever come across (I should say fraud)

by niranjantallapalli on June 16th, 2014
It is very frustrating with these people, they have problem with everything:
- Order System Issues: When I ordered they deducted the amount from my account 3 times and when I called the customer care they said I might had my address incorrect while submitting the order.
- Customer Service: Even on weekdays, customer service contact number goes to voice mail, when I leave a message no one responds back, I should call them again till someone picks it.
- Order Delivery: they didnt deliver what they are supposed to, missed one item in the package and didnt inform me about that.
- Customer Service: I didnt trust them and sent the whole package back, now its 2 weeks, they didnt refund my money, no information on status, nothing. I dont know why this junk '' email-id is for? no one ever responded me back other than automated response.

I wonder how they are doing business, neither me nor anyone in my circle will never buy anything from JEWELRY.COM

My package USPS tracking number: 9114901159818268792762
My order number: 8242875

They are not worth even for 1 STAR, but I do not have option here.
1 stars

deceiving demo picture

by zhanmic on May 9th, 2014
I ordered a charm with heart shaped crystal. I received a silver one. This is the first time in US I received something that is not the same as shown on their website. Be ware.
3 stars

Average - will go elsewhere nexttime

by Krm54 on March 27th, 2014
Think the price should either be 1/3 less or the jewels be 1/6th larger for the price to equal the value
5 stars

customer service is very good

by micll113 on February 10th, 2014
I really enjoy the customer service that they provided, highly recommended
4 stars

A bang for the Buck!

by chrmn2k on January 28th, 2014 always has something that catches my eye. From $19.00 gifts to expensive diamonds, it's all here. Every time I have purchased a sale item, I wish I had ordered two because the item is always worth so much more. Great products, price and service.
1 stars

Shanore jewelry

by chrisrankin on August 8th, 2013
I ordered an engagement ring from the company shanore and the engagement did not work out. Upon having the ring appraised afterwards to see if I could make any of my money back I found it "was not worth it's weight in gold". It was marked up over 400% and I understand jewelry is marked up an arm and a leg, but this is absolutely ridiculous. I tried contacting them to inform them of my concerns and they just the high road of just ignoring me flat out so they get a 0 for Customer service.
5 stars

Got the first pendant

by richamishramits on January 17th, 2013
I ordered a pendant made of swarovski elements I saw at Macy's for 100 plus and at amazon for 50 plus...and got at not more than 17.Quality and workmanship is awesome and noone can differentiate.ITs sterling silver too and the chain is beautiful and not thin.
5 stars

Excellent product and service

by megasbanks on December 20th, 2012
I ordered and the product and the delivery were excellent. I would definitely recommend and order from them again
1 stars

stole my credit card info

by mp123 on November 21st, 2012
Ordered a necklace on the 16th of November, had fraudulent charges on my credit card the same day, beware!!!!
5 stars

Very Pleased

by mrsaa on July 7th, 2012
I was not expecting much for such a crazy low sales price but the pendant is really lovely and the chain is a nice solid weight that I can use for a heavier pendant. What a pleasant surprise and a real steal!

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