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Most Recent Store Reviews for JourneyEd
Different types of electronic items
I was able to find different types of electronic items which would fit my daily needs. There has not been a website that I have come across which has such useful items at a good price. The assortment of the items was also good which made navigating through this website very easy.
The prices were as mentioned on the main page with no stings attached.
The right book for my studies
Navigating through this website to find the right book for my studies was a very easy task. They have a good assortment and its categorized properly and at great prices as well. The support staff offered me the right advice as well in picking up the right material for me.
There is no other way I could have got the study material I wanted at the price I got at this website. This website gave me easy ways to download the material and it was also easy to select my choice from the available options. I would certainly recommend it to my friends for their academic purchases.
AWFUL CUSTOMER SERVICE
I have wasted soooo much time with this company. I called to cancel an order, and chaos ensued. Their computer systems were "down" for days, or so they claimed, then they shipped the product anyway, even though I canceled it, and then they charged me for shipping anyway (after one of their reps explicitly assured me they wouldn't do this). Now I am waiting on an email from some follow up team, and I'm already sure this email will not come.
I'm seriously considering calling my bank and trying to file a criminal complaint against JourneyEd as a fraudulent company to have these charges removed from my bank account.
Terrible customer service, very unhelpful representatives on the phone.
Please, do not use this company, discounts or no.
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