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Most Recent Store Reviews for L.L.Bean
Best total value at LLBEAN
I have shopped at LLBean for over 32yrs.Quality is assured;on the rare occasion when I have had to rsturn an article,Bean makes the process not only simple,but free.
With their now free shipping and "2 a day"special markdowns,quality products,reliable customer reviews and the best customer service anywhere(other than Disney,I can truthfully say this online site offers the best total values I have found in decades of value-quality online shopping catalog and telephone shopping.
Llbean stands behind their products, everything is made of good quality backed by a guarantee, worth purchasing from whether products for your home or items to wear.
Great Quality, Great Customer Service
I started shopping at LL Bean because of their 100% satisfaction guarantee--for the lifetime of the product! In 2012, this is quite unusual, but LL Bean actually stands behind their products. If you are not satisfied with your purchase at any time, they will replace the product or refund the purchase price. I have not had to return or exchange many items, as their quality is superior, but I did buy a lunchbox for my child that did not meet my expectations after 6 months. I was able to exchange it for a new one with no questions asked--turns out, they had changed the liner in the interim. Problem solved. Any time I have needed to speak with an employee, they have been extremely friendly and have gone out of their way to provide excellent customer service. There's a reason Bean has been around for 100 years--they're doing it right!
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