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Most Recent Store Reviews for MCM Electronics
Low quality, high shipping, poor service
Beware, MCM sells a lot of factory 2nds, mislabeled items and generally low quality parts. So you have to take the low prices with a grain of salt. I have shopped there for at least 20 years, in the past couple of years I have noticed the quality getting worse. I have seen the failure rate go from 10% to 25%. So while the good deals used to out weigh the bad, this is no longer true.
Customer service is insultingly bad!
I clicked on a web site add (Not Fat wallet) for a hard drive for $64.99 at MCM
on 10/29 the site did not honer the discount code so I was charged $77.99 the drive was back ordered for two days. I wrote to customer service to ask for an price adjustment. They wrote back 3 days later to tell me they would not honor the advertised price, nor would they honor the 77.99 I was charged.
They cancelled the order and told me because the price of future orders for them was going up they would not send me a drive from the currant shipment, but I should let them know if I wanted one for $124, but could not say when they would ship. I checked there site the same day and found the drives were in stock and selling for $111.16 with free shipping. Or about $10 more than they charged me on the invoice.
So because of flooding in Thailand they would not honor before flood prices on back ordered drives they got at before flood prices.
Most of the Junk I have received from them wasn't worth sending back, once when I did they said they would not refund because they could not resell the Item. I had to call several times to sort it out. The time and shipping made it not worth while. More trouble than it's worth to shop with MCM.
Nice selection of stuff. I've ordered a few times from them and no problems. Once i received a wrong item, contacted them via email and they shipped the item I was supposed to receive right out to me. They even let me keep the item that was mistakenly sent to me (it was just a 3' Cat6 cable but hey, still nice of them).
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