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Most Recent Store Reviews for NOVICA
Great shopping experience
I LOVE this "store." Have purchased several earrings and bracelets, also a shawl made in South America. Everything arrives in a very timely manner, beautifully wrapped and well-made. The shipping costs have been less than what I pay for buying one book at Amazon!
An enclosed card tells the story of each artisan and this makes for a more personal shopping experience. I also LOVE that this is a free trade store, allowing artisans to earn more for their creations than they could if there was a middle-man, i.e. wholesaler/retailer.
Although I've never returned any purchase, it looks like a very easy process. One time I did have a question and called customer service and what a surprise when a real person answered the phone. GREAT customer service!
As for prices, I find them extremely reasonable. Saw a shawl rather like mine in an up-scale clothing store and it was priced at $250. I paid $70 for mine.
Have made gifts of some of my purchases and so far everyone has really liked them.
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