Well, I received my order today. Apparently the DVD wasn't back in stock like their site led me to believe. It let me order the DVD and the book as mentioned above. I did, or course, receive order confirmation for both, but only received the book. I logged into my account and it shows the DVD on my invoice as OOS and I was not charged for it.
So those of you who ordered after me may receive just the book and no DVD. I will say, the book is well worth the price even without the DVD's.
The rep is blaming the internet. Apparently their site didn't update stock status fast enough, so a bunch of orders went through that won't be filled. She was nice and apologetic, but my main beef was the credit card authorization. Apparently that was reconciled Sunday (though it hasn't showed up yet). Oh and the lack of notice that my order was never going to be shipped in the first place was annoying.
Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.
Members of our community may attach files to a post in accordance with the User Agreement. FatWallet is not responsible for the content, accuracy, completeness or validity of any information contained in any attached file. Files have *not* been scanned for viruses. Be especially wary of Excel files which may contain malicious content.
Earn Cash Back while you shop - just 3 simple steps.
1. Sign Up so we know who to pay! (It's FREE.)
2. Shop through FatWallet for deals from your favorite stores. Your online purchases earn Cash Back that builds in your FatWallet account.
3. Get Paid by requesting a payment via check or PayPal.
FatWallet coupons help you save more when shopping online. Use our Coupons Search to browse coupons and offers from thousands of stores, gathered into one convenient location.
As part of our FatWallet Community, you can share deals with almost a million shoppers in our forums. Forum content is generated by consumers for consumers. Share deals, money-saving tips, and more. It's FREE, fun, and addicting.
Our customer experience team is here around the clock - real people ready to assist.