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Founded in 1983, Nautica has evolved from a collection of men's outerwear to a leading global lifestyle brand for Men, Women and Kids. is proud to offer an expansive selection of bold, refined and sophisticated looks for the entire family, along with a wide range of accessories, fragrances and luggage.

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Normally, our most helpful positive review would go here, but we don't have one yet. Maybe yours could be the first?

Most Helpful Negative Review

2 stars

Exchange policy useless

by FFGuru on July 3rd, 2010
I bought a coat online on sale (but not clearance.) It was way too big. Their "exchange policy" is that you have to return the item, and then reorder the new size. That is NOT an exchange policy. And then they don't have it in my right size so I'm stuck. They offer to pay for return shipping if you buy something else, but not for a straight return. Last time I buy from Nautica.
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Most Recent Store Reviews for Nautica

1 stars

Terrible Returns and Customer Service

by medish on July 4th, 2014
I ordered three shirts from them and wanted to return one of them because it was way too big. I used the shipping label that they provided to return the shirt. Unfortunately, I did not write down the tracking number and now I am stuck in a loop with their customer service where they keep asking for a tracking number and I keep telling them that they provided the shipping information. I will never order from them again.
5 stars

Good sale prices

by LocustOfControl on July 10th, 2013
I can't say I'm a fan with the giant nautica emblazoned tees but they have some nice designs otherwise. With the sale prices I got a couple dresses for $20 a piece and they we shipped free, arriving in a day or two.
1 stars

Terrible customer service

by rimaalhafi on March 26th, 2012
I went to Nautica store in Oman-muscat and at the beginning I was happy to find my taste in certain designs and I bought within 3 days a good amount...then I decided to exchange two items ,the staff made me feel that I am doing a crime because I asked for exchange..they were unfriendly at all with angry facial expressions ..I felt very bad and I told them frankly it is not at all a good start for your store in Oman ..I hate remembering what happened and I even promised my self not even come close to this store again...please you have to teach the staff to be more profitional and tell them that customers are not fools by telling them that the policy of exchange is only once ...
1 stars

Nautica 's ship has sailed

by rms777 on December 3rd, 2010
They are riding on their past reputation. Many of their items are low quality imports from you know where. Clothes fade after a few washings and the zippers are junk. Their customer service is also useless, they make like they care, you jump through hoops sending them info, then they say too bad, can't help you (the worst). too bad, I used to buy a lot of clothes from them, buyer beware.

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