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Most Recent Store Reviews for Nautica
Terrible Returns and Customer Service
I ordered three shirts from them and wanted to return one of them because it was way too big. I used the shipping label that they provided to return the shirt. Unfortunately, I did not write down the tracking number and now I am stuck in a loop with their customer service where they keep asking for a tracking number and I keep telling them that they provided the shipping information. I will never order from them again.
Good sale prices
I can't say I'm a fan with the giant nautica emblazoned tees but they have some nice designs otherwise. With the sale prices I got a couple dresses for $20 a piece and they we shipped free, arriving in a day or two.
Terrible customer service
I went to Nautica store in Oman-muscat and at the beginning I was happy to find my taste in certain designs and I bought within 3 days a good amount...then I decided to exchange two items ,the staff made me feel that I am doing a crime because I asked for exchange..they were unfriendly at all with angry facial expressions ..I felt very bad and I told them frankly it is not at all a good start for your store in Oman ..I hate remembering what happened and I even promised my self not even come close to this store again...please you have to teach the staff to be more profitional and tell them that customers are not fools by telling them that the policy of exchange is only once ...
Nautica 's ship has sailed
They are riding on their past reputation. Many of their items are low quality imports from you know where. Clothes fade after a few washings and the zippers are junk. Their customer service is also useless, they make like they care, you jump through hoops sending them info, then they say too bad, can't help you (the worst). too bad, I used to buy a lot of clothes from them, buyer beware.
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