I've bought two of these. There were only 2 things that separate it from brand new. The white box packaging, and the 2nd remote looks obviously used. The Roku itself and one remote were static wrapped and flawless.
I think a lot of people pick these up without really knowing what they do. Or they don't realize you need a good internet connection for them. Leads to a lot of returns.
Bottom line it's a great deal and I wouldn't let the refurb label scare you off.
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