Newport News Coupons

I agree with a lot of the points the other poster makes, but NN has some of the best prices for unique styles of one-piece swimsuits that I've ever found anywhere. In addition, you can search for coupon codes for % off (plus it'll stack with a free ship), AND 9 times out of 10 you'll still get cash-back going thru FW!
Customer service is almost non-existent; woe to the purchaser who needs to return any merchandise. A 2 month waiting period is the norm for processing a return from start to finish :-(

1. Shipping charge of $16.99 for $63 order. According to their shipping chart, should have been $10.99, which was bad enough (shipping is based on dollar value of order). My order contained a BOGO item, and I am guessing that shipping was based on the order cost before calculating discount. Fortunately I had a free shipping code (L54).

2. Site is ridiculous to use - if you are looking for a specific type of item, there may be many, many places to find it, and it's easy to miss sale items.

3. On top of shipping, there is a $1.95 'handling fee' per order. Who does that?

4. Shopped with them in the 1990s...most of the clothes look about the same as I recall from back then! The only reason I placed this order was that I was stuck with a gift card for a prior merchandise return that they refused to give credit back on my credit card. Very poor customer service there, but that's another story.

5. After my last order, I was inundated with catalogs from their affiliated companies; cringing that this doesn't happen again.

6. Beware of pop-up that you will qualify for a free shipping rebate. Apparently you have to sign up for some "free shipping club," on whose Web site I couldn't locate anything about the cost of that membership.

7. When using a gift card, you still must supply a credit card, even if the total doesn't exceed the gift card amount. Why?