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Nine West is beloved by women around the world, offering not just footwear, but handbags, sportswear, dresses, eyewear, sunglasses, legwear, outerwear, jewelry, belts, hats and cold weather accessories. More recently, Nine West introduced suits, scarves, wraps and kids footwear.

Nine West
Coupons Plus 4.0% Cash Back

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Normally, our most helpful positive review would go here, but we don't have one yet. Maybe yours could be the first?

Most Helpful Negative Review

2 stars

Poor processing & shipping

by blankbetty on July 12th, 2010
I made a purchase on their website. Over a week later, the order is still processing, and hasn't shipped yet. It's like I'm dealing with Victoria's Secret.
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Most Recent Store Reviews for Nine West

4 stars

nice flats, odd color, what I needed!

by wings101 on April 12th, 2013
These flats are your plain style, which I was looking for, no bows, stones, whatever on them. As expected from Nine West, they do have support and you don't feel like your walking barefoot on the ground! The color brown i bought {can't remember the name exactly} is a little bronzey, I was matching a purse, and did match perfectly. The one and only complaint I have is the left foot heel does rub, hoping it will stretch out soon, seems to be, so I can't wear them for long periods yet...
2 stars

poor quality shoes, bad service

by janyap on January 14th, 2013
Ordered a bunch of boots on line - terrible fit, had to return them all.

The website doesn't show a proper receipt for the order, but an order description is sent by email at time of order. Yet the store employee where I went to return did not think it was a receipt. Apparently,a receipt is something else entirely, not provided to the customer upon order, yet necessary for refund.

The lady at the store said she will figure it out, and proceeded to refund me $50 LESS than Nine West had originally charged for the boots that did not fit. I pointed out the problem, and after some back-and-forth she eventually corrected it - about an hour later. All the while she kept pointing out the line, and blaming me for people waiting; kept losing my receipts, had me run around the counter to sign electronic pad and paper slips a dozen times.

Not a fun visit to the shoe store, for sure.
1 stars

Constant Problems With Cashback

by lilandi on August 8th, 2010
I've placed three to four orders this past year with Nine West. Each time, Nine West has not reported my cash back. Each time, I have to start an investigation, which either takes over 90 days to resolve or is declined. The one time it was declined, Nine West claimed I had used another referral link to obtain cash back through another website. I had not. I will not be purchasing through Nine West online ever again.
4 stars

would definitely shop here again

by biolagrad on August 6th, 2010
pros: love the selection (exceeds the retail store selection by far), easy returns at the physical store, and good prices (esp with frequent sales)
cons: items can take a while to ship (1 item shipped immediately and i had to wait about a week for the other) and shoe comfort is hit or miss.

for me the pros outweigh the cons, so i'll definitely be back!

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