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Most Recent Store Reviews for Paul's TV
Just as a update to earlier review.
PaulsTV did follow through with the cashback finally, and was much appreciated.
I had ended up ordering another plasma through their competitors before that situation had been fixed, and was told it was no longer in stock, 2 days after ordering.
I'm going to switch back to using PaulsTV again.
Top Notch Service
I ordered a Panasonic 65VT60 television from Pauls after Christmas. A few days later, Amazon had the same set on sale. Paul's immediately price matched the sale and credited me for the difference.
Shipping was fast and their "white glove" service was great.
If you've never done business with them before, I HIGHLY recommend them.
Good prices, OK delivery, Nice follow up
Prices were the best (with applicable discounts) on my Panny 65ST60. Delivery was a little slow. Was promised 7 day delivery and the item did not ship till the 6th day and was delayed by a day due to rain. Although technically not their fault, they could have enforced a faster delivery with the carrier, hence -1 stars. Great follow up a week later and was offered a reasonably good extra warranty that I declined. Will buy again.
So Far So Great!
Great deal on my 65" Panasonic VT60. Free white glove delivery. There were a few snafu's with the 3D Glasses but Paul's TV Customer Service took care of it without issue. Also, 5 days after it was delivered, saw a new coupon code that made the TV $25 cheaper. Did the live chat with Customer Service, they agreed to credit me back $25. Add that to the 2.5% cashback that was already reported and I'm a very happy customer. Great job by these guys. Buy your next tv from them!
Really happy with Paul's
I recently purchased a Panasonic TC-P60ST60 plasma from Paul's TV. I had been holding off buying a TV but when Panasonic announced they would stop making plasmas, I decided now was the time. I was VERY reluctant to purchase a TV that would require delivery, I had read too many horror stories of people receiving broken sets, or uncaring/unequipped delivery people. I'm happy to say the opposite was the case with Paul's delivery crew.
(note- I live within 20 miles of a Paul's, so perhaps this delivery is different from someone who lives farther). The delivery was a few days after ordering, they had scheduled 4-7pm, but were running early and delivered around noon. A slight inconvenience since I was not home at the time, but they were very nice and didn't mind waiting as I hurried home. The TV was transported in a Paul's TV delivery truck, and unloaded and brought into the apartment via dolly by two employees. I thought I would have to beg them to inspect it, but they actually told me it was policy. They removed the top box and I looked it all over with a flashlight, then powered it on while they were still there to check the panel. All was good so I signed the paperwork and thanked them.
This was standard free delivery, but it seemed nearly white glove in the way they handled the TV.
Everything was great. Plenty of information available, nice video. Would buy again
Great Audio box
Paul'sTV even called to be sure everything was OK. The controller has worked great. Very happy with purchase and at a great price!
CA taxes were paid by Paul. Next day delivery was great.
Bought my TV from Paul's TV. It was priced the same as other retailers. However, Paul paid CA taxes so I saved over $80. The next day delivery was free and handled with much professionalism. I also got back 2.5% from FatWallet because Paul participates in this program.
TV price was good. Cash back was good. No problems during delivery.
Bought a 55" Samsung at 6:00 pm on the Saturday before super bowl. They were doing a 4% cash back special and the tv was rock bottom priced at 899 w/free shipping & no sales tax. By 6:18 Paul's had reported the sale to fatwallet.com and my account credited with 36 bucks! Paul rocks!
Don't have the tv yet - but hey if the tv sucks its Samsung s fault!
Best price for Panasonic plasma. Fairly quick delivery. Very polite delivery team, made sure unit was in working order before leaving. Store will not match online price.
Great customer service
Great customer service, was on the phone with them for some time walking through a multitude of options.
Their pricing beat anyone else's out there, even Amazon. Very satisfied.
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