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Most Recent Store Reviews for Pharmapacks

1 stars

Horrible !!! Unacceptable!!!

by lyndaakt on December 13th, 2013
Placed order - got free shipping. Five days come and go and no shipping info. Emailed them - no response whatsoever. Package still didn't come so I had an online chat and was told wharehouse would get it out the next day. Next day, still nothing so I called...same story - package would go out next day. Next day - STILL NOTHING!!!!! After eight days of this I called to cancel the order and the lady that answered didn't even try to find out what the problem was so I cancelled order. Hopefully I won't have this much trouble getting my money back. Jeeeeezzzzz Whiiiizzzzz. Talk about a lesson in frustration!!!!!
1 stars

Rip off

by ghmelton on July 11th, 2013
To receive free shipping I had to spend at least $69.00 on Basis Soap. I was going 100 bars which amounted to $219.00. I wanted the free shipping so I ordered that amount of soap. When it was calculated at $70.00 , the least I could order that should have included free shipping I was still over the weight limit. I called customer service and they told me to read their shipping policy. I explained, in detail what the problem was and the man I "chatted" with told me I obviously wasn't smart enough to read the shipping policy. I believe this is deliberate deception and I'll never do business with Pharmapacks or bizrate again. As a matter of fact this survey reminded me to go online and try to find the proper place to inform others of this deceptive practice.
1 stars

Bad customer service Don't buy from them!!!!!

by BarShopaholic on February 28th, 2013
Never got my package that was sand by USPS priority mail, with tracking number
On the web it shows the package was received NEVER GOT NOTHING
Bad customer service by Kylie who dot even do nothing about it, just upsetting me more!
Would never deal with them any more Lost 100$ and got really bad experience I Guess cheap prices. Cheap customer service. BAD BAD BAD.

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