Quicken Loans Inc. is the nation's largest online retail mortgage lender and among the five largest overall retail home lenders in the United States. Quicken Loans generates loan production from five web centers located in Michigan, Ohio and Arizona. The company closed a record $30 billion in retail home loan volume across all states in 2011. Among other numerous accolades, Quicken Loans ranked #1 in customer satisfaction among all home mortgage originators in the United States by J.D. Power and Associates in 2010 and 2011.