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Most Recent Store Reviews for RadioShack
Buffoons - incapable of selling items which they have in stock
Placed an order for an in-stock item. Received order acknowledgement, then confirmation and then cancellation (with no explanation).
Contacted cust service who assured me that the item was in stock and the problem was with the warehouse, and promised to fix. Called me 4 days later that the problem was "fixed". Then they entered a replacement order for me (over phone). Great service so far!
However, that new order was also acknowledged, confirmed, and 2 hrs later CANCELLED again.
Called them up again -- three times. Left messages for a level 2 supervisor and have not heard from them (6 days).
All this time the item has been, and still is in stock!
Pathetic vestige of the original Shack.....Overpriced, jaded, technology....
Poor,no inventory control,very little customer tech advice(after all the average age employee is 19)...There are a FEW older independant stores that have knowledgable reps..not many...The employees regularly buy sale items i.e.,Virgin Mobile,Boost,Net 10 phones for themselves(for resale on Ebay,duh)So good luck when a good sale comes out getting one of the great buys....I learned this first hand.... stick with the respective carriers or Target,Walmart....
I couldn't find the camera I wanted in the store and was told they aren't carrying it any more but to check on line for stock. I forgot to until I got "fat wallet" which advertised the site and OMG not only did I find the camera but at a terrific price. Super happy with Radio Shack!!!!!
Ship to Store didn't work
Ordered an item to be shipped to the local store (for free shipping). It was shipped by Fedex and I got the tracking number. Watched as the tracking number showed a delivery attempt by Fedex which resulted in a "Incorrect address - Apartment/Suite number." Radio Shack.com can't even address a package to their own store correctly??
Thank goodness that Fedex corrected the address and just delivered it to my house the next day.
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