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Most Recent Store Reviews for SendFlowers.com
SendFlowers is a SCAM
I have ordered flowers for my wife 7 days on advance, paid $91.00 for it and flowers were not delivered, I wanted to surprise my wife and the surprised was myself when after waiting all day flowers never came and I looked like stupid in front of my wife, it was all I had for her as a Valentine's present, I am still trying to get my money back, and they say that need a confirmation of (order not delivered) from florist but florist still does not contact the main office to give confirmation of not delivered, so I am trying to get my money back through PayPal since my payment was with my PayPal account, but still will take about 10 days for PayPal to get a resolution, on few words IT'S A PAIN.
Totally unacceptable! NO NO NO
I ordered ballons for my granddaughter who was seriously injured. I ordered in time for same day delivery but was not terribly surprised it didn't happen. I waited. Nothing arrived the next day by afternoon so I called and was told they were definitely going to be delivered even though the local vendor could not be reached. I waited. I called again at 5PM (on a saturday) and was told that the delivery would not be made - local florist wasn't reachable. Now, it's after hours on a saturday, I've waited 2 days, and no balloons for my lovely, broken granddaughter! I was furious! I was offered a $15 credit coupon which I told the agent it would be worthless asI had NO plan to ever use this site again. I did receive a refund but the moment was lost and the experience was horrible. I hope NO one will use this company in the future!
DO NOT ORDER through SendFlowers.com
Order looked NOTHING like the picture on-line. It was suppose to be a huge candy basket with 3 balloons. The recipient described it as, "a weird basket with trail mix and one balloon". I paid 72.00 for that? How embarrassing it was for me! The worse part is that Send Flowers boasts a 100% Customer Satisfaction Guarantee.In actuality, the most they could offer me was 25% off and a 20.00 coupon for future use. I told them I WILL NEVER go through Send Flowers EVER again, so the 20.00 means NOTHING and I still ended up having to pay 43.00 for "a weird basket with trail mix."
It's like the other stories here. I ordered and they didn't deliver a birthday arrangement. Didn't notify me. Nothing. Now I'm fighting for my refund.
Don't waste your money with this company
Worse florist website I have ever dealt with. My friend sent me a picture of what she received. It was nothing like what I ordered. I ordered a nice arrangement with a complimenting vase. The florist didn't have the vase so they substituted a cheap glass vase. When I complained I was told it was common for substitutions to be made. They offered me $10 toward a future order. As if I would ever order from them again. STAY AWAY FROM THIS COMPANY.
no problem here
Was a bit apprehensive given the low rating here, but they delivered exactly as promised.
DON'T ORDER FROM THIS PLACE!!!!! DIDN'T DELIVER ON THE SCHEDULE DATE (MY MOM'S BIRTHDAY) AND WHEN I CALLED THEY SAID SORRY WE WILL DELIVER NEXT DAY. THE NEXT DAY THEY CALLED TO SAY THEY DIDN'T HAVE ANY FLORISTS THAT DELIVER TO THAT LOCATION. THEY HAD THE ORDER FOR OVER A WEEK AND SHOULD HAVE KNOW THEY COULDN'T DELIVER.
Didn't Deliver, Doesn't Know Anything about The Order, and Won't Refund
I ordered flowers to be delivered 5/29/2013 on 5/29/2013 @ 7:33 AM CST and as of 6:45 PM they were not delivered (time range provided was 8am - 6pm).
As part of the transaction, the correct address was given, as well as the cell phone # of myself and the recipient (and can be confirmed in the receipt email from SendFlowers.com) .
Nobody delivered anything, contacted the address,, or either of the numbers. The seller doesn't have any information and after several emails is not refunding my money paid to them.
Great overall experience
Horrible--do not use this company
What I paid for was NOT sent and a complete embarrassment. The vase could not stand on it's own--had to put in another container. They re-delivered, still horrible and promised a 15.00 coupon, which was NOT received.
I Will Not Use SendFlowers.com Again
I orderd a Balloon Arrangement to honor a friend's 29th birthday. The SendFlowers.com website quoted a price of $33.99 and promised 2 Mylar Happy Birthday Balloons and 6 Latex Balloons.
I was charged $35.99. (As well as a $13.99 Delivery Fee.)
My friend received 1 Mylar Happy Birthday Balloon, 1 Mylar Smiley Face Balloon (very juvenile) and only 5 Latex Balloons.
I contacted Customer Service and was offered a measly 15% off my order (which did not even offset the cost of delivery).
I would highly recommend anyone reading this review choose NOT to order through SendFlowers.com. I wish I could upload the picture of what was promised online and let you compare it to the picture of what was received. I was majorily disappointed. :(
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