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Most Recent Store Reviews for SharkStores
Can't handle inventory properly
Ordered some sunglasses on special. Waited 3 days and asked for a tracking number, which I was provided. 2 more days pass and I get an e-mail that only says my order was refunded. No reason given or anything. The tracking number they gave me was not real apparently.
I e-mail them to see what happened and get a copy/pasted e-mail back saying the order was cancelled and was offered $5 off my next order. This is a band-aid solution that does not help me at all (since the item I purchased was a gift for this weekend).
At this point, it was obvious that they really don't care about the customer's side of things. The time I wasted on the site is not worth $5 to me.
Steer clear of the site. I would not recommend it to anyone.
How to give less than one star rating?
Ordered 2 watches. One was DOA. Upon contacting the company I was instructed to return the defective item at my own expense even though I only wanted to exchange it for one that works. Rather than throw more money at this bad deal, I am chalking it up to Sharkstores being a company that does not value its customers nor stand behind the products it sells. Buyer beware!
Terrible customer service. unwilling to resolve and issue regarding an order unless I sent personal information via email. No reputable company would ever ask a customer for their personal credit card information to be sent via email. Rep was rude and offered no other options other than to cancel the ordre. My credit card company told me they could clear the whole thing up over the phone, Sharkstors was unwilling to do that.
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