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Most Recent Store Reviews for ShopRunner.com
Shoprunner does not deliver on its 2-day shipping promise.
I signed up for a free trial with Shoprunner after seeing their offer on a website from which I was ordering. The Shoprunner "service" immediately revealed itself as more trouble than it was worth. I ordered something on Wednesday, and Shoprunner said the order would arrive on Friday. Instead, the item did not arrive until Monday.
The only reason I signed up with Shoprunner is because of the promised fast shipping. If they had not promised that the item would arrive on Friday, I would not have ordered it online (as it was a time-sensitive order). I am LIVID that they misrepresent themselves this way.
I cancelled my membership immediately after this first order.
Order from Newegg
S&H would have been $15 for 3 day UPS shipping. Was expecting the Shoprunner "free two day" shipping to apply to the entire order... which it did not. Wound up paying $10 to UPS anyway for the non-applicable item (the case!). The two day shipping is useless without the case to build the computer! I guess I would prefer a "complete service" like Amazon Prime where if it advertises "Prime free shipping" it doesn't parse out non-covered items ordered from the same store.
I get paid to have my items shipped faster?
I got the $1/year subscription special, already used it once which more than paid for itself. Packed as well as any "normal" shipping option except much cheaper. Pure win.
I think something's wrong with the ShopRunner->FatWallet cashback reporting though. You aren't supposed to get cashback on special offers. I wouldn't count on them giving the 500% cashback to any future subscribers.
Even without cashback, the special offers make ShopRunner a fantastic bargain.
I have been using this for several months, it allows me to place order with small amount and get free 2-day UPS shipping from Newegg, Drugstore, Sports Authority and more. I have several orders for less than $1 and get it shipped, really great!
Excellent customer service!
I have never written a review for a merchant but I just had an amazing ShopRunner customer service experience. It's very rare now days to get a customer service rep and a customer service supervisor who are friendly, patient and most importantly, willing to work with the customer. ShopRunner's customer service team is top notch!
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