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Most Recent Store Reviews for The Popcorn Factory
RIPOFF!! AVOID THEM!!
AVOID this ripoff company!!!
I got an email with a terrific deal for St Patrick's Day popcorn. Ordered for my 2 grandsons, one of which had a birthday on March 14, so I requested the gifts be delivered that day. No problem. Got an email confirmation that they would be delivered "on or before" my requested date.
THEN, on March 11, I got another email saying "your order has been shipped" and "track it here". So I did. Suddenly, the order was not going to be delivered until March 17, 3 days after promised and confirmed.
I called, got a complete idiot on the phone, who apologized and said, "Well, it is going to be delivered by the PO, not UPS" I asked why that was my problem and why it should delay the order? She didn't know, but offered to refund my shipping costs. I said, since the gifts were intended as a birthday gift, which would NOT arrive when promised, I thought they should refund the whole thing. She says "OK, its done, but it will take up to a week for it to show up on your charge statement.".
Today, March 18, gifts STILL not delivered, but I did get a credit - $8.50. Less than half of what I paid for their lousy gifts and worse service.
NEVER, NEVER AGAIN!!!
Delicious product,just as described.Super fast shipping.
Exactly what it says
There's popcorn! It arrives promptly in a very pretty tin! I haven't tried the popcorn itself yet, but the site is easy to use and reports cash back promptly.
Delicious, fast and great service...
Browsing through FW I found the Popcorn Factory. I have a co-worker that is obsessed with flavored popcorn, so when her birthday came up I decided to try The Popcorn factory for her gift. We went crazy witht their popcorn, their tins are of good quality and give them a classy look. The popcorn was delicious, not greasy just tasty. She was very happy and me too since I got to try it and the portion was substantial. I'm very happy with their product and I hope they stay in business for a long time!!!
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