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The Popcorn FactoryŽ has been delighting people with delicious gifts for every occasion since it was founded in 1979. The Popcorn FactoryŽ specializes in fresh popped popcorn in exclusively designed tins, but we also carry a wide variety of gourmet gift baskets, scrumptious snack samplers, and tantalizing towers of treats. Whether you are shopping for family, friends or business associates, your satisfaction is always guaranteed.

The Popcorn Factory
Coupons Plus 3.0% Cash Back

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Normally, our most helpful positive review would go here, but we don't have one yet. Maybe yours could be the first?

Most Helpful Negative Review

1 stars

Horrible customer service, Outdated system. Slow to refund

by calculusesque on November 11th, 2012
Horrible customer service! They deleted my addresses from last year. No problem, I will just reregister. I did and placed an online order for Christmas. The calendar on their site would only let you pick a date up to December 7. That is too early. So I called again and was told it was a glitch. Just place the order and wait 30 minutes, then call back. I did and sat on the phone for 30 minutes while the changed the dates of delivery on my orders. Then I checked the order online and saw they missed one. So I called again and told them of the troubles I had. She argued with me. So I cancelled the order. She said fine. They had already charged me and it would take 10 business days to get it back. Be very leary about this company. Watch your credit card on this site!
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Most Recent Store Reviews for The Popcorn Factory

1 stars

RIPOFF!! AVOID THEM!!

by txcharley on March 18th, 2014
AVOID this ripoff company!!!

I got an email with a terrific deal for St Patrick's Day popcorn. Ordered for my 2 grandsons, one of which had a birthday on March 14, so I requested the gifts be delivered that day. No problem. Got an email confirmation that they would be delivered "on or before" my requested date.

THEN, on March 11, I got another email saying "your order has been shipped" and "track it here". So I did. Suddenly, the order was not going to be delivered until March 17, 3 days after promised and confirmed.

I called, got a complete idiot on the phone, who apologized and said, "Well, it is going to be delivered by the PO, not UPS" I asked why that was my problem and why it should delay the order? She didn't know, but offered to refund my shipping costs. I said, since the gifts were intended as a birthday gift, which would NOT arrive when promised, I thought they should refund the whole thing. She says "OK, its done, but it will take up to a week for it to show up on your charge statement.".

Today, March 18, gifts STILL not delivered, but I did get a credit - $8.50. Less than half of what I paid for their lousy gifts and worse service.

NEVER, NEVER AGAIN!!!
5 stars

Yummy

by missiedi on May 5th, 2013
Delicious product,just as described.Super fast shipping.
5 stars

Exactly what it says

by LadyNigelia on December 23rd, 2011
There's popcorn! It arrives promptly in a very pretty tin! I haven't tried the popcorn itself yet, but the site is easy to use and reports cash back promptly.
5 stars

Delicious, fast and great service...

by gdeva on July 28th, 2010
Browsing through FW I found the Popcorn Factory. I have a co-worker that is obsessed with flavored popcorn, so when her birthday came up I decided to try The Popcorn factory for her gift. We went crazy witht their popcorn, their tins are of good quality and give them a classy look. The popcorn was delicious, not greasy just tasty. She was very happy and me too since I got to try it and the portion was substantial. I'm very happy with their product and I hope they stay in business for a long time!!!

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