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Most Recent Store Reviews for TireBuyer
Please be very suspicious of the good reviews below. I believe most of them were written by the employees. This company told us our tires did not qualify for free shipping and they didn't honor the coupon we found on the web. Also, customer service was lacking. They were neither polite nor accommodating. Would never buy from them again.
Not honor warranty
Bought 4 Cepek tires for Jeep. 1 had a slipping belt according to Cepek and Pep Boys. Had less than 2/32" wear so qualified for warranty replacement. Tire was discontinued so TB wanted me to buy a replacement tire and then they would pick up bad tire. I declined to buy new tire from them. You can prob guess how this story went. No word for nearly 6 weeks so I called. The told me they had destroyed MY tire and that it was out of warranty. An interesting tidbit is that this tire is rated 20/32" but a brand new one actually measures (digital) 18.5/32"! So you are out of warranty nearly when you put a NEW tire on according to TB. I told them they would have to return my tire as they had not paid me for it. Finally called Cepek again and hope to get satisfaction from them. I will NEVER buy from TB again and have told several Jeep groups my story as well. That's prob 100+ that will never buy from them. These folks are ok unless you have a prob and then they will ignore you, lie, and try to steal real cash from you. Do you really want to do business w/a company like that?
DO NOT BUY from these jokers.
placed an order at 6pm friday night...no more then 2 hours later checked the status and they cancelled my order but definitely put a hold on my money no email no call nothing!?!?!..
Called customer service and was assured they didnt put on a hold...checked my bank and sure enough they did...Called customer service back got put on hold 3 mins ,he came back and had no idea why and said Id have to wait til someone was in monday to answer that..
Very unprofessional buisness and very unequipped to be called customer service..if you need tires without hassle this is NOT the place.
great price and fast delivery
Ordering was easy, prices were very good and the delivery was quick. I would use this company again.
4 new tires installed for 1/2 the cost - Impressive
Don't think - Just do it!!! Your car will thank you.
I picked my tires & installer based on price and reviews. They delivered to my installer and I just showed up had them installed and paid the installer. That simple. They were only $58 each so if I do have to replace one the price would be minimal. Shipping took 2 days and was free. Installer was wonderful I was in and out in under an hour... Thank goodness since last time I went to Sam's club it took 2 hours just for a patch.
I bought the fuzion touring size 205/50/16.
So what no road hazard. Big deal. My last set $600 tires never had a road hazard and never needed to be replaced. Get a hard tire not a soft one and you shouldn't have a problem unless you drive through war zones umm construction zones. I don't. Tirebuyer said some installers offer road hazard but I didn't bother asking since my tires were so cheap.
DO NOT BUY FROM TIREBUYER!
Buyers beware of purchasing from them. They have cheaper prices but they do not offer Road Hazard warranty. This is essential when buying tires. I was under the impression that they had one. I placed the order at 12pm on 12/13/2013 and called them to cancel the order 30 mins later. They said that all orders are final. I talked to two reps since the first one was absolutely unprofessional. Again DO NOT BUY FROM TIREBUYER!
Purchased four tires on Monday - delivered on Wednesday. 5% cash back was a plus. Would buy from TireBuyer again.
fast shipping, good experience
tires were shipped free next day and delivered.
Wow, delivered next day
Tire was correct, delivered next day. No hassle. Plus, money back? Wow.
Got what I ordered fairly quickly. Thanks!
Easy - Fast - Accurate - What more can you ask for?
I was slightly apprehensive ordering from these individuals. Overall they had a good solid "A-" based on reviews I combed through, but I was wondering how true that rating would be.
I bought 4 Firestone Precision Touring tires and had them delivered to a Firestone center for installation. I figured that they would be in the best position to examine the tires prior to mounting to see if there was anything
wrong with the tires.
Order came very quickly (actually fast than I expected), and TireBuyer provided all information needed for tracking and follow-up (if there was an issue).
The get top marks from me because the transaction was flawless, price was very reasonable, and the order was delivered fast and was accurate. I will definitely do business with them again in the future.
Received tires in 1 day after ordering. It took longer to get them installed.
POOR QUALITY TIRES - DO NOT BUY FROM THEM
I purchased 4 Fuzion Touring Performance All Season tires for my PT Cruiser in Oct. The good news is that they came within a few days. The bad news is that one of the tires was defective and verified my the manager of Kost Tire. We also purchased 4 tires for my husbands SUV through Tirebuyer and had no problems. When I contacted Tirebuyer about the defective tire, they arranged for FedEx to pick it up. The tire had 3,ooo miles on it!! I had to pay for another tire from tirebuyer.com and had to have it balanced and installed again!!
I just received an email from tirebuyer -
Your warranty tire return has been denied because its not a manufacturer’s defect issue with regard to the bulge you reported.
It’s a challenge at knowing about the warranty issue with a product without sending this item to our adjustment center. Sorry it took this long to tell you the news.
Allen – Manager of Customer Support
My order has never been shipped or delivered by FedEx because TB didn't do it.They just made the shipping labels.When I called their so-called customer service and 3 people handed me to each other.Someone called me later saying they CANCELLED my order.REALLY?
My money is going elsewhere.
Don't buy tires from TireBuyer.com
Don't buy tires with tirebuyer.com. Go and find your tires somewhere else..u'll find the same tire at cheaper price.Tirebuyer knows only to screw their customer.Their tire rates r most expensive one..they'll be available at cheaper price on most tire shops.If you ask them to price match,they'll respond rudely. No customer support at all. Immediately after placing the order,I requested them to change my order as still it was in process and not shipped yet.They started asking for extra money.If by chance you cancel ur order, u'll be screwed by paying extra freight and restocking charges which are the way high.They charged me almost $100 just for cancelling the orders.Don't buy...you'll regret later.
placed tire order on wed. evening tires were at my door friday morning also lowest price anywhere and i im in florida and did hours of searching cant be beat !
Poor Customer Service
good prices but if you have a problem, customer service will give you very little satisfaction. try the Tire rack instead. much better outfit
TireBuyer.com is definitely a site I would recommend to everyone. The process was quick and easy.The representative was knowledgeable and friendly.He did not try to up sell me or rush me with my purchase. I enjoyed being able to ask my questions without the pressure.
Don't request their help
My Michelin tire order was received in 2 days. I was extremely happy
with the price and speedy delivery. However, when I encountered difficulty
getting my $70. rebate from Michelin, I requested their assistance. (Michelin
had indicated that TireBuyer.com wasn't an authorized dealer for this rebate
program0. I attempted on 4 seperate occasions to enlist their aid, to no avail.
great!!!! excellent transactions and fast free shipping
Ordered tires online on the 6th at 4pm.. tires arrived on the 8th at 11am. Right size tire, what I ordered, the price I was quoted.. don't get better than that. Also the cheapest deal on the tire anywhere. Wow.. Wow.. Wow!>. Im a happy camper
I got a real good deal from tirebuyer.com and on top of it i got 50$ cash back from manufacturer.
Terrific tire purchase
Ordered the tires at the best site I could find at several different sites. Purchase was quick & easy and delivery of 4 big tires was free. Shipped quickly and delivered as promised.
Quick and quality service
I got my new tires in 2 days at a great price. This is a great source for tires.
Quick and easy, but...
Easy to order, came quickly enough, BUT while I'm sure all four tires shipped to Indianapolis on the same truck, the tires were technically separate shipments and somehow one of the four tires got on a different 'home delivery' truck and wasn't delivered till the following Monday (rather than Friday with the other three). Also, the $50 rebate from their site would not come up when I clicked on it, and so I asked TireBuyer how to get it printed. I still have gotten no response (over a month). AND also, when you order, be careful on their 'quantity' before finalizing the order. I clicked quantity of four, but when I checked the final 'invoice' right before paying, it had bumped to 6 tires! So, while TireBuyer was slightly cheaper than TireRack.com, I had no such problems using them. On a side note, IMO the best place to have tires installed is Walmart. They only charged me $52 total and that is with new stems, disposing of old tires, and a lifetime rotation and balancing. Nice thing with them is, they are EVERYWHERE, so you can have the rotations/balancing done, even when you're out of state.
Very pleased with the cost & delivery was very fast. I received the tires the next day and paid nothing for shipping. Would definitely recommend to others
Lightning fast and priced right
They had the absolute best price anywhere on my tires. Ordered on Thursday morning and they said I would get them from Illinois on Monday, (I live in Texas)but they couldn't pull it off, no I got them on Saturday, TWO days after I ordered. Fasted I have ever had a order filled in my life. Thanks for the great price and fast service.
Best prices I found online after extensive searching, very fast service too!!!
Great Transaction. Tires arrived at my mechanic's place in just 2 days!
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