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Most Recent Store Reviews for Vayama
Unethical Business Practices
I bought my ticket to go to KUL on 1/24/14 on 11/22/13, I was told by my boss to change the reservation on 12/9/13, I tried to make changes online following instruction on the email, it won't go through… And emailed them but never get any reply, After a few days, i called the customer service at Vayama, i was told that i have to pay $500 (he told me that vayama is charging me $100 and the airlines $100 for change fee plus $300 for price difference), and just as i was asking for more information and asked them to send me everything in writing in email, the customer service guy hang up on me… i then called the China airlines, China airlines told me that there were no change fee, but they will have to put me on a waiting list as I bought my ticket from Vayama and not directly through the airlines. And so I was put on the waiting list for returning on Feb 13. However, my seat on the waiting list was canceled on Jan 20th, because Vayama has confirmed the slot on Feb 9 on my behalf, which is ridiculous… and i was pull off the waiting list for Feb 13…. never use Vayama again, they are a scam, not sure how they get an A+ rating on BBB…And now i'm without a returning ticket and my travel is this week…. Updates: I called the airlines today (1/21/2014), they told me that it was indeed the Vayama that cancel my seat on the waiting list, they put me back onto the waiting list and asked me to tell Vayama not to do that again.
Stone age back-end
Vayama does not immediately ticket whereas many other online travel agencies will not only provide confirmation but ticket numbers as well.
No 800 support number either.
REPORT CASH BACK IN AN HOUR
VERY IMPRESSED WITH THEIR PRICES AND PAY OUT IN A WEEK!!!
they dont let you pick seats...they forget to send you confirmation codes...huge wait on phone to change something...will never use again..not worth the cashback
Everything and more what you ever needed in a trip booking website.I wish i would have known about it before.Instead getting upset on other websites,because people do not speak english well or i do not understand them,it gets so frustrated,i now have wonderful service. Joel was sooooo helpful and soooooo nice.I always will book with them!!!!!
Vayama has found a way to travel to Israel for a 30% discount over other online travel agents on Delta airline. $612 where others are selling trips for $900 to $1000 a ticket from New York to Israel. I have been following the price of a flight to Israel for awhile I couldn't pass up this ticket.
The flight isn't direct and it doesn't make sense (just goes to show how strange airline pricing is). It starts in Newark New New Jersey (one of the 3 New York airports) goes to Atlanta then back to JFK airport (New York city). A short stop at JFK one hour and then a direct flight to Israel 10 1/2 hours. The return trip is the same but in reverse. Coming back you can just leave the airport at JKK and not use the rest of the flights. It would be nice to do the same thing going but if you don't use the ticketed portions of the ticket the whole reservation gets cancelled. I'm excited about the trip and now have an extra $300-$400 for fun in Israel.
cheap flights and quick cb
cheap flights, good availability and quick cb
Correction: Vayama increases fare to give cashback
In my earlier review I stated that Vayama increased fare by $9 when using Fatwallet. Actually, they increased the fare by $19. That probably included the amount they give FW, too.
Vayama increases fare to give cashback
I noticed that when I searched for a flight thru the fatwallet link, the airfare was $9 more than if I searched thru vayama.com directly. It looks like they just add the amount they would give you as cash back to the fare. Not a good deal.
I did use them in August and they were prompt about crediting the $9.
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