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Most Recent Store Reviews for Vitamin Shoppe
Customer Service is Very Bad, Prices are High, Check Exp.Dates on Items...
(Before I forget, make sure you check the Expiration Dates on the items you purchase. They are known for selling items that have expired or are close to expiring and some of the ingredients cause worse GI problems as they approach their expiration date. This is a FYI.)
I have spent a small fortune at this store. Don't ask me why I kept going back, even know I was treated with no respect, very rudely, and in a way that no customer should ever be treated. I received a large order once (over $400) and the nutritional shakes had opened up by the way the items were packed, and one had gotten all over everything in the box. The liquid had dried and formed like a glue on everything else so when I went to remove all of the other drinks (they were in a paper container) they were stuck to the other drinks and bars like somebody used glue. it was just the way the nutritional shakes had dried to the other items. I basically had to throw away all of the Lean Body RTD drinks and since I have a wellness/fitness studio I was unable to sell the bars because of the way the liquid had dried on them. anyway it was a mess and they would not even refund me any of the amount even know a Megan agent had told me to send in the order number and she would replace the case of 12 drinks. That never happened. Watch the prices they are very expensive, and as I tried to say, the customer service is really bad. There are so many other vitamin/nutritional supplement stores out there that there is no reason to stay with this one. I have learned my lesson after the last purchase, in fact this last purchase was over $500, and the boxes arrived nearly opened from the way they try to save money by cramming too many items in a shipping box and using too little tape. When the UPS guy arrived at my door with the boxes falling apart, I refused the shipment. We will see what I have to go through to get a refund on this order. The Vitamin Shoppe is a place I would stay away from. I took the time to write this not to get back at them (I am not like this), but to hopefully help another person from having to deal with problems that are caused from poor work habits and very bad customer service.
Competitive prices and products.
Saves me money and they have very quick shipping. Also buy one get one half off on "the vitamin shoppe" brand, ain't that bad!
Double check your Cash Back, etc.
I like TVS's prices but cannot say the same about their seeming reluctance to refund my FW Cash Back fees. Based on my experience, and other FWers, they have a pattern of not crediting the FW Cash Back reward unless they are reminded/pressured after the sale. Because mine is not an isolated incident (every store can make a mistake) I have lost a lot of trust in this vendor. Beware.
I will order again!
All i can say is that They have great customer service,kind off, but i agree with one reviewer that they don't respond to email within 24h. overall Their website and ordering is very easy to use and i was surprised that they post my Cash back rewards into my Fat Wallet cash back account immediately the same day i make purchase with them! cool isn't!
i just wish they do more promotions offers to their sport supplements more often.
Response to one reviewer...
I noticed that the reviewer "songinatlantis" said that they had a bad experience with Vitamin Shoppe and also said that when you aleady have a Vitamin Shoppe account, they will not honor your Fat Wallet cashback. I wonder if it was some particular people at the company or something of that nature, because I personally, have had an existing account with Vitamin Shoppe for sometime now and I have never encountered the problems that "songinatlantis" had with them. As well, even though I have an existing account with Vitamin Shoppe, when I clicked on their link through FatWallet today for the first time and purchased something from them, they posted my cash back rewards to my Fat Wallet cash back account within 15 to 30 minutes after placing the order. I see it in my pending cash back.
Great customer service and ease of use & Cash back rewards post immediately!
They have great customer service. They have free shipping. Their website and ordering is very easy to use and they post your Cash back rewards into your Fat Wallet cash back account immediately the same day you make your purchase with them! No waiting :o)
Always good service
I have never had an issue they did not handle. Always good service.
Great Service, Awesome Prices!
Great site, shipped fast and proccessed fast too!Will order again soon!
Best cash back/price combo online!
Vitamin Shoppe offers the best combination of low pricing and cash back you will find online. The only knock on the online retailer is that they don't exactly live up to the fast shipping they boast.
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