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Most Recent Store Reviews for WBShop.com
Will Not Respond to Complaint
I previously left a positive review of the WB Shop. Sadly, my second purchase has been horrible. I purchased a full season of a TV show using their digital download feature. After they took my money, I went to the download page and discovered that their definition of a full season is 5 episodes. It's not even the first 5 episodes!
I was annoyed and figured it was just a technical problem. I sent a message and received an auto-reply saying they'd contact me within two business days. That was 11 days ago.
Avoid this store. If I could take down my previous review, I would.
Everything was great with my purchase. The price was cheaper than Amazon and they had a special offer for free shipping. I even received the package a day before I expected.
Don't Ever Pre-Order anything from WBShop.com
If you want a WB movie, buy it at a store, not on WBShop online. I 'pre-ordered' Deathly Hallows part 2 from WBShop online a month before the release date, and they didn't even bother to put it in the mail to me until 5 days after I could have bought it in the store! Of course nowhere on the site did they say that if you pre-order you will have to wait to get it at least a week after you could have bought it in Wal Mart or Best Buy. When I called their 'customer service' line they said the delay was from the manufacturer not sending the DVDs to them. Are you kidding me? Wal Mart gets them before WB? That is total BS! I will never purchase from them again, and probably will not purchase any of their products even from another vendor!
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