Return Policy Round-up

December 28, 2012 | Posted By: Brittany Meierdirk | Categorized in: Shopping


Whether it doesn't fit, is defective, or is just plain ugly; returning unwanted gifts after the holidays can be a real hassle! Often we are unsure of a stores return policy, or we may not want to wait in the long return lines! So we put off our returns until it is too late! You may be able to regift it in the future, but times are tough and there's nothing like having a little extra cash now! Then you will be free to use that money towards the things you really want, and even earn Cash Back on FatWallet while doing so.

If you haven't made it out to do your holiday gift returns just yet, you may still have time! To help make sure your returns will be in time this year, we've put together a return policy round-up of the most popular stores! But remember, there are some important things to remember when making your returns this year, according to An Insider's Guide to Gift Returns; including returning items during the store's slow period, be patient, be polite and understanding, and thank everyone involved. Don't forget your identification, many stores will ask for it.

According to Amazon's extended holiday return policy, if items where shipped from Amazon.com between Nov. 1, 2012 - Dec. 31, 2012, the return cut off is Jan. 31, 2013 for the full refund, unless otherwise noted in Amazon's return guidelines. For full policy details visit Amazon's Returns and Refunds.

For all Best Buy in-store returns and exchanges must have either the original receipt, gift receipt or packing slip. Purchases made between Nov. 4, 2012 - Dec. 24, 2012, may be returned through Jan. 24, 2013. Read Best Buy's Return & Exchange Policy for more information.

Kohlís offers a hassle-free returns policy giving customers the ability to return any item. If original receipt is present or the purchase was made with the Kohl's Charge card, any item may be returned for a full refund or exchange. If the gift receipt is present for return, in-store credit is given. Without a receipt, an even exchange may be done or receive in-store credit.

JCPenney offers what they call "happy returns" which covers any item, anytime, anywhere. With a receipt items are eligible for exchange or refund, with a gift receipt customers can get a store gift card, and even without a receipt items may be exchanged or refunded the current price with store credit.

Kmart allows returns with proof of purchase within 28 days of the original purchase. They do not allow returns of the following: Printer cartridges, Cosmetics and fragrances, Bedding accessories, Swimwear, Hosiery, Underwear, or Gift cards. Kmart reserve the right to refuse returns if they are not in resellable condition, see Kmart Return Policy for more information.

With a receipt Samís Club will refund in full. Without a receipt, the latest sale price will be given in store credit. There is a 90 day return policy on electronics; such as TVs, computers, digital music players, cameras, and projectors with the original receipt. And 30 day return policy on cell phones, tablets, GPS, and e-readers with a receipt. Non-members must have a receipt for all returns. For more information, visit Sam's Club's Return / Refund Policy.

The return policy at Sears is a very detailed, and varies by the item. Since different items may follow either a 90 day, 60 day, or 30 day return policy; visit their Return and Exchange Policy for full details. Other restrictions apply to appliances, electronics, mattresses, and other items; and may also include a restocking fee of 15%.

Staples does not have deadlines for returns, except on electronic and furniture. Electronics and furniture purchases have a 14 day return policy, and purchased made between Nov. 22, 2012 - Dec. 24, 2012, may be returned until Jan. 12, 2013.

Target can look up any receipt for items that were purchased using a debit card, credit card, check, or Target gift card. A receipt is required for all returns and exchanges, and most all returns must be made within 90 days of purchase unless otherwise noted. Exceptions include electronics, most of which have a 30 day return policy. For further exemptions and restrictions see Target's return Policy. Returns with a gift receipt will receive a gift card.

Toys R Us and Babies R Us offers 90 returns on most items with a receipt. Unless noted in the Return Policy Exemptions. Exemptions include computers, gaming consoles, cameras, audio and video players, and more; which have a 45 day return policy.

Expect Walmart to have a 90 day return policy on most items. For items purchased between Nov. 1, 2012 - Dec. 24, 2012, Walmart has extended the typical 15 day return policy for items such as TV's, computers, music players, cameras, as well as DVDs, to a limited 15-30 day return period that began Dec. 26, 2012. For full details, visit Walmart's Return Policy. Walmart even returns many items without a receipt, for the option of cash (if the item is under $25), or store credit. Only three no-receipt returns are allowed within a 45 day period.

Additional Resources

In-Store Warranties vs Alternatives

Stores Offering Cash Back on Gift Cards: Holiday 2012

Best Credit Cards for Holiday Shopping

7 Unique Tips to Save Money on Gifts

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Comments
December 29, 2012 | Posted By: kristalsebay
Sephora has a wonderful return policy too, similar to Kohls. Any item with receipt, regardless of date of purchase, full return. Without receipt, you receive store credit. This is the across-the-board return policy, although some individual stores balk at large returns without receipt.
December 31, 2012 | Posted By: lorymills1
Received as a gift a hideous gold tone spiked piggy bank from BCGB. Expensive item ($78) but U G L Y !!!!!!
They will not return or exchange or credit without the sales or gift receipt. It's making me crazy that an item of this cost will go to waste.
December 31, 2012 | Posted By: MarsdenFubar
I love Kohl's return policy. It's so easy to order online, and if something doesn't work out, return in store.
January 1, 2013 | Posted By: BrittanyMei
lorymills- Regift next year? or Sell online?
January 2, 2013 | Posted By: vickh
which of the above stores allow hassle free returns without receipts?
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