e.l.f. Cosmetics Coupons

I will honestly agree with the first reviewer about how long it took and the answering. But since August they have gotten much better and they have so much variety for such an awesome price and I will say that alot of there products are really good for the price. I actually have been purchasing more and more items that they come out with and I'm getting gifts for friends. Hopefully roping them into this brand, rather than always spending on the expensive brands. Though I love my other expensive products.

I've been ordering from this company here and there when good coupon codes show up for awhile now. 3 times now, they did not process my order. And their shipping time is horribly slow - the worst I've seen from an online company.

My last purchase was made on July 3rd. I was aware based on previous orders that they are EXTREMELY slow on deliveries... it takes 2+ weeks most of the time and sometimes up to 3 weeks. I contacted them on July 29th asking about my order. They apologized for it being "lost in transit" and asked to double check my shipping address - which they have shipped to numerous times. I asked for a tracking number and they said they don't track their packages - well they really should because they have issues with packages getting lost in transit. They said to contact them in 14 days if I still have not received my order. Today it is now the 15th day and I am still waiting for my order from 1.5 months ago.

This is now the 3rd time they have not processed/shipped my order.

Horrible.