The instructions contained in this post will help you to remove any unwanted parasites from your system.
Make sure you read this entire article BEFORE you do anything. Removing Spyware and other parasites is not as easy as you might think it would be and there is a whole lot more to it than many people realize.
An up to date page can usually be found at this website by clicking on "Spyware Help" in the menu on the left. Richard the Lion Hearted
Spyware, Adware, Malware and other parasites should not be taken lightly and you should always get professional help to remove any stubborn parasites that you may have on your system.
In this article you will find provisions for:
Help Resources Specific Tools Various Online Scanners Instructions on what you should do Forums in which to get help from trained personnel Important Information
Tools Which You Will Need
Ad-Aware SE SpyBot - Search & Destroy McAffee Stinger HiJackThis
Other Tools and Software can be found listed further down in this article.
Instructions on What You Should Do
Scan your system using Ad-Aware and SpyBot-S&D.
It makes no difference which order you run these two tools as they will each detect and remove what the other misses.
Always make sure the reference files are up to date.
SpyBot-S&D: Let it fix anything that is listed in red. Ad-Aware: Let it fix anything that it finds.
After you complete these scans, you will want to run a good Anti-Virus scan on your system. Panda Anti-Virus has a good online scanner which should detect and remove anything on your system.
If you are unable to go online or run any Anti-Virus you may currently have installed on your system, then don't worry about it as this can be taken care of later.
Another alternative if you have access to it would be to boot from a Knoppix CD and do an Anti-Virus scan From Knoppix. Knoppix is a Linux distribution which can be booted from a CD without the need to install it.
Once you complete the above steps, you will want to run HiJackThis, then post the contents of the resulting HJT log to one of the Forums listed below.
Once you post your HJT log, you need to be patient and check back periodically because the personnel who are there to help you can get quite busy working on HJT logs posted by other users.
It is also very important that any forum you decide to visit for help, that you read their FAQ before doing any posting if you want their help.
If you are a skilled computer user who is technically oriented and feel confident about your skills, then you could try using one of the HiJackThis tutorials which are listed below. I would suggest reading both of them as this tool can very easily mess up your system if you are not careful.
Forums Where You Can Post Your HJT Log
AmazingTechs Anti Spyware Offensief Assiste.com Atribune.org BestTechie BleepingComputer Bluetack Internet Security Solutions Calendar of Updates CARMA CastleCops Common Sense Security CPASecurity Freedomlist Geeks to Go Gladiator Security hpHosts InfoSpyware Infotex JSKYs XP Support Linha Defensiva Lockergnome MalWare Removal ManageYourPC MickeyTheMan NeoPlanet NetworkTechSupport PC Pitstop PCtorium Pipex Support RescueME Short-Media.com Spyware 911 SpywareAid SpyWare BeWare! Spywarefri SpywareInfo My Personal Favorite Spyware Warrior Subratam.org Tankweb Tech Support Forum Tech Support Guy TeMerc Internet Countermeasures That Computer Guy The Spykiller TomCoyote UBCD4Win Vital Security.org Wilders Security
Important Information
When running HiJackThis, it is very important that you follow any directions you may be given by Qualified personnel. You should not try fixing anything yourself unless you know what you are doing. This program can very easily make a mess of your system if you screw up.
MOST IMPORTANT
Always run HiJackThis from its own directory such as C:\\HJT
The reason for this is so HJT can create backups of anything removed in case you should need to restore something.
HiJackThis and SpyWare Removers
Anytime you run HiJackThis or any other tool for removing parasites, you should always close ALL Windows, especially any browsers and Windows Explorer.
The reason for this is if you leave any of these windows open, you may find the parasite to still be installed on your system.
If you are Unable to Run SpyBot-S&D, Ad-Aware, CWShredder or HiJackThis
There is a variant of the Coolwebsearch trojan spreading that closes several anti-spyware apps when you try to open them.
If this is happening to you, download PepiMK's CoolWWWSearch.SmartKiller removal tool (v1 and v2) first and run it. After it does its job, CWShredder and HijackThis will run properly (as well Spybot S&D, Ad-aware and several anti-spyware forums)
Fake Programs
One of the biggest things to watch out for is bogus programs which claim to be Ad-Aware or SpyBot when they're not. Or other programs which claim to remove parasites from your system. You can check this link to check to see if a program is legitimate or not. Rogue/Suspect Anti-Spyware Products & Web Sites
Sytem Restore
Any time your system is infected by a bad parasite such as a Virus, Trojan or Worm, you should disable "System Restore" before attempting to clean your system. Otherwise, the infection will remain to reinfect your system.
Internet Explorer Users
Go into "Internet Options > Advanced" tab
There will be 2 "Install on Demand" items and 1 "Enable third party extension"
Uncheck all three items as these present a security risk which makes it easier for parasites to install themselves on you system
Tools You May Be Asked To Use
AboutBuster ADS Spy For 2K and XP Only CWS HiddenDLLFinder CWShredder Version 2.1 or newer by InterMute CoolWWWSearch.SmartKiller (v1 and v2) DllCompare FINDnFIX For 2K and XP Only FindQoologic-Narrator GetService For 2K and XP Only HsFix LSP-Fix Fixes broken WinSocks PeperFix Removes the Peper Trojan Pocket KillBox RKFiles SpHjfix Vx2cleaner Vx2Finder Winsock Fix
RootKit Tools
F-Secure Blacklight RootKit RevealerDO NOT USE These RootKit tools unless you are directed to use them or you know what you are doing.
Useful Tools
a-squared HiJackFree Aranea Spyware Wizard BHOdemon BHOList BOClean BugOff CCleaner ewido Security Suite Gibson Research IE-SPYAD & AGNIS Itty Bitty Process Manager Microsoft Windows AntiSpyware Prevx - Intrusion Protection software Privacy Keyboard Anti-keylogger which will prevent any type of keystroke recording Richard the Lion Hearted's Hosts files SpyCop System Safety Monitor System Safety Monitor is a system monitoring tool with additional application firewalling. You can keep a list of trusted applications and be alerted each time a program, that is not on your trusted list, is executed. The optional black-list allows you to specify programs that will be prevented from running. You can also have System Safety Monitor alert you whenever a new start-up key is added to the registry. This allows you to prevent software from installing itself as an auto-start item in the registry without your knowledge. The included logging feature enables you to view a log of all changes that have been made to the registry. Spider SpyBlocker SpyBot - Search & Destroy SpyCop SpyWareBlaster SpywareGuard StartupList Tauscan TDS-3 Trojan Defence Suite The Cleaner Trojan Remover TrojanHunter Webroot Spy Sweeper WinPatrol X-Cleaner
Bootable Disks for Diagnostics and Repair
BartPE Builder Bootable Windows CD/DVD Bart’s PE Builder is a free tool that allows you to create a bootable Windows CD or DVD from an existing install CD of Windows XP or Windows Server 2003. This Windows boot CD runs a cut down version of XP, with network, gui and FAT/NTFS/CDFS file system support. Since you can run Windows applications from this boot CD it’s a useful tool for fixing various problems on Windows 2000/2003/XP/9x system that can not easily be fixed while booted from the copy of Windows on the hard drive. Using Bart’s PE Builder to Make an Anti-Spyware and Rescue CD One great use for a PE Builder CD is to remove spyware from a computer and that is the task that site will help you with. Knoppix With Knoppix, you can boot from the CD and perform an Anti-Virus scan on your system without the need for loading MS Windows. UBCD for Windows UBCD4Win is a bootable CD which contains software that allows you to repair/restore/diagnostic almost any computer problem. All software included in UBCD4Win are freeware utilities for Windows.
Self Help Resources
169 IP Address BHOindex BlackViper.net Service Configurations and more CLSID BHOList ToolbarList LEGEND for Both of the Above Links
The listed Parasites are tagged [ X ] for certified spyware / foistware, or other malware [ C ] Cookies, remove/rename. [ D ] Dialer, remove/rename. [ K ] Keyloggers, remove/rename if any problems. [ T ] Tracker, remove/rename if any problems. [ L ] for legitimate items [ O ] for 'open to debate' [ ? ] for BHOs of unknown status. CounterExploitation (cexx.org) DoxDesk HiJackThis Quick Start HijackThis Tutorial Merijn's HijackThis Tutorial Inside Spyware: A Guide to Finding, Removing and Preventing Online Pests PC Hell Rogue/Suspect Anti-Spyware Products & Web Sites SpywareData Startup Programs and Executables Listing
Alternative Browsers that are Not Based on Internet Explorer
Mozilla Mozilla FireFox Opera Browser
Various Online Scanners
F-Secure HouseCall AntiVirus BitDefender Command on Demand Freedom McAfee FreeScan Panda Active Scan PcPitstop RAV AntiVirus Symantec Security Check TrojanScan
Interesting Articles to Read
Introduction to Spyware Keyloggers Includes Links to other Interesting Articles LearnIT: Malware Macromedia Flash Player Settings Manager Use to Disable United Virtualities's PIE Tracking Malware: what it is and how to prevent it Webhelper4u Transponder News
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