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HELP GUIDES: Spyware, Adware, Gen Maint, Recovery, Networking Solutions, Enclosure Guide, Portable apps

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Message edited by: FatWallet moderator on 2008-02-18 20:25:41 CST

.
Freeware for Windows/Vista - General and specific

- pricelessware home
- "Best" freeware - 46 categories - Tech Support Alert
- Freeware utilities and programs - econsultant list - "450+ common problems solved"[/l]

System Information - know your specs before you ask questions!
- Belarc Advisor - hardware and software info
- CPU-Z - CPU and memory info

Hard drive
spacemonger - old version 1.40 is free, and works fine - shows you how your drive space is being used

Drive file system conversion
Flash HD to Go! Converts external drive from NTFS to FAT32 for maximum compatability - Thansk to Erik13
Swissknife says it can convert FAT32 also Maddiebeagle plans to check it out

PDF
- Check out FreeDist for stitching together multiple PDFs
- Convert PDF to Word - PDFZone
- Free tools for creating PDFs

Specific issues
Where do I find / recover Firefox (e.g. links) and Thunderbird preferences (e.g. emails)

How to recover your lost XP password

What to do when you have a dual-booted Windows system, and want to get rid of one of them.


Special hardware FAQs: Cellphones, batteries, etc

Cell Phone Unlocking thread

NIMH Rechargeable Battery FAQ


Linux

Linux equivalent replacements for some MS Windows apps. Not much listed right now but it hopes to grow

Just found this one, it's not listed in phony-bad news section, seems to be working right now...
Rogue Remover Any pros or cons?

Message edited by: larryj62 on 2007-10-26 04:28:37 CDT
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Wow... this is new. Is this so that we won't refer to them as "stickies" anymore?

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I feel like I've been demoted

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Was hoping for a scrollable window so the threads would still be visable.




At least this way, anyone who can create a good and comprehensive thread (article) that
will be of use to others stands a chance of having it added here without cluttering up
the Computer forum itself.

Doing it this way, we could easily have 50 or more Help Guides where as if this was done
in the Computer forum itself, users would be lucky to able able to even find new posts
asking for help.




I still think a scrollable window would work better though if the FatWallet coders can fingure a way to do it.

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ellory said: I feel like I've been demoted No demotion intended...
I just had more sticky requests than what we like on top of forum categories, with others likely on the way. This is a compromise for the time-being, as I'm hoping for something more dynamic, comprehensive, and... well... helpful.

If it's awful, I can put them back like they were. Though if listed individually, I won't be able to keep them all. So, what say you? OK like it is for a while, or must change it back?

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It would be great if each line could link to a separate thread...so if you click on "Spyware", it takes you to the Spyware thread instead of this thread. The top "Help Guides" line could still link to this thread.

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jayK said:It would be great if each line could link to a separate thread...so if you click on "Spyware", it takes you to the Spyware thread instead of this thread. The top "Help Guides" line could still link to this thread.
By the looks of things, you have not tried clicking on any of the Help Guides
listed in footn200's post above.

Each of the original threads is linked at the beginning of this thread so you
can reply to the threads indivually.

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DragonsLore said:jayK said:It would be great if each line could link to a separate thread...so if you click on "Spyware", it takes you to the Spyware thread instead of this thread. The top "Help Guides" line could still link to this thread.
By the looks of things, you have not tried clicking on any of the Help Guides
listed in footn200's post above.

Each of the original threads is linked at the beginning of this thread so you
can reply to the threads indivually.

I know the links in the first post each go to the relevant thread...I was talking about the links in the title of the thread, visible from the Computers forum view. Making them each link to the correct thread would save a click.

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As footn200 has said, this is only a temporary measure.

What "I HOPE" he will be able to do is this:

- 1) Create a new forum which would be for Help Guides only
-------------------------------------------------------------------------
- 2) Use an iframe or other method to create a scrollable window at the top of the computer forum list
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- 3) The new forum would both be listed with the other forums and be visable in the scrollable window
-------------------------------------------------------------------------
- 4) Users could reply to the Help Guide threads
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- 5) No new threads could be created by any user in the Help Guide forum
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- 6) Help threads which Qualify for Help Guide status would be moved to the Help Guide forum by a Moderator
-------------------------------------------------------------------------
- 7) As needed, a Help Guide author could incorporate information from user replies into their Help Guide and
       request the replies be removed to make room for more replies.
-------------------------------------------------------------------------
- 8) Each Help Guide would be locked in place and numbered so users could refer to each Help Guide by number




The scrollable window would only need to be about 4 or 5 threads high so as not to take up too much space
in the computer forum.

Also as I've mentioned before, anyone could create a Help Guide.

All one would need to do is look through the computer forum to see what the most common problems are and
select something to tackle that fits your skills.

Message edited by: DragonsLore on 2005-07-25 19:54:57 CDT
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That's a good idea, DL, but I don't see how it would be an improvement over a single "Help Guides" meta-thread in each forum. I've worked on sites that contain scrollable iframes, and it should be avoided unless you really, really need it...it's almost always a usability nightmare. I don't think it's necessary in this case, when the title for this thread (visible in the forum topics view) could look like:


HELP GUIDES

  • Spyware, Adware, etc.
  • Gen Maint
  • Networking Solutions
  • Enclosure Guide

    This would ensure that all individual help guide threads are only 1 click away. There's plenty of horizontal space next to "HELP GUIDES" in the forum topics view, maybe that could be utilized by putting the individual thread links in a borderless multi-column table on the right instead of in a list.

    The only thing you would miss is a single listing of all "Help Guide" threads on FW, but I don't see the value in that. Even that could still be implemented by creating a "Help Guides" forum that links to all HG threads in their specific forums.

Message edited by: jayK on 2005-07-25 21:40:59 CDT
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The point here is there will be other Help Guides and they can't all be linked
directly from the title of this thread as that would be no different than having
individual stickies. So we want to avoid taking up too much screen realestate.
We have no idea how many Help Guides we will eventually end up with.

Using a scrollable window, both the "View Counts and Reply Counts" would be VISABLE
which is very important, especially the Reply Count. Because this way, we will be
able to see when someone replies and respond.

I mentioned iframe as an example as there are other ways of creating scrollable
windows and done properly, it would not be a nightmare. All we want is to be able to
view another page within the window.

Currently, we only have 4 Help Guides (5 if you count the Guide to Seeking Help sticky)
For all we know, depending on the users here, we may easily end up with 50 Help Guides.
Now that is just a random number used as an example. You really would not want that many
threads stuck in place, now would you?

Also, those short names do not fully convey what each Help Guide is about. To the average
user, to which are they going to respond better?

Networking Solutions

or

Wired/Wireless Networking, Printer & File Sharing:Solutions,Guides & Troubleshooting

With the first one, they may not stop to think that it includes Wireless, printing,
file sharing and all the other aspects of networking, especially if they are not a
seasoned computer user or someone who has gone through certification testing.

After all, many people don't always stop to think things through.

So short descriptions are basically out of the picture.

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How about if there's ONE help guide thread, and its content is contained in the Quick Summary.

One thread that anyone can modify.

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Then that would defeat the purpose of each individual Help Guide, especially
if anyone could edit it.

Each Help Guide contains detailed information so as to help others with the
particular subject they need help with.

Take for instance, the Spyware Help Guide which you yourself have used. Do you
think it would be as effective if it contained less information or if others were
allowed to mess it up by removing important information or by adding bad information?

Also, if it was done as a single thread, then it could easily become who knows how
many pages if someone was to try printing it up?

Only the author of a particular Help Guide should able able to edit that one. If they
decide they don't want to maintain it any more, then they could request someone else
to take over and a Mod could take care of switching it to that user so they could edit it.

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DragonsLore said:Only the author of a particular Help Guide should able able to edit that one. If they decide they don't want to maintain it any more, then they could request someone else to take over and a Mod could take care of switching it to that user so they could edit it.I wonder if the quick summary in HG threads could be a restricted Wiki, so only a small group of subject matter experts could edit it.

I agree that it's important to keep individual HG threads separate.

To address your earlier point, I really can't see any single forum having more than 10 HG threads. Even if there were 10, the title of the HG meta-thread in a specific forum could be 6 lines: one line for the "HELP GUIDES" heading, and a 2-column table with 5 lines each.

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But that would not allow a user to view the reply count either which is important
so we can see when there is a new reply.

But for the Computer forum, there are more than enough subjects to be able to create
a lot more than 10 Help Guides.

As to the Help Guide forum I suggested to be viewed in a scrollable window, it would
only be for Computer Help Guides.

Off hand, I can think of a few possible Help Guides, some of which may be combined.

Data Recovery
Data Backup
Burning CD's and DVD's
UseNet
Systems Trouble Shooting
Running Multiple OS's
Router Configurations
Firewall Configuration
Processor Comparisons (sp?)
Voip

And that is just from glancing at the first page in the Computer forum.
I'm sure there are plenty of other subjects to cover.

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DragonsLore said:But that would not allow a user to view the reply count either which is important
so we can see when there is a new reply.
When there's a new reply, the individual HG would be bumped to the top.

Off hand, I can think of a few possible Help Guides, some of which may be combined.I wouldn't go crazy creating HG threads...they should be reserved for situations where the same question keeps popping up again and again. Most of your list is either covered by existing HGs, or is on a subject people rarely post about. A Processor Comparisons thread is a good idea though, maybe even expand it to cover other components, like graphics cards. VoIP would be another good candidate for its own HG.

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jayK said:When there's a new reply, the individual HG would be bumped to the top.
Again, you failed to read part of what I wrote...

The Help Guides would each be numbered and stuck in place.

This means they would not be bumpable as forum threads are.




Previously, we refered to them as sticky 1, 2, 3 or 4




With the items I listed, those things do get asked about a lot in this forum.
Also, those subjects are not covered by the current Help Guides. Those subjects
are ones which whole Help Guides could be written about. The whole purpose of the
Help Guides is to help makes things easier for other users who need information
on various items and these Help Guides can do just that.

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DragonsLore said:The Help Guides would each be numbered and stuck in place.I'm confused...if each help guide is numbered and stuck in place at the top of the forum, how would that be different from the way they were set up before? How would you address the issue of clutter if we start getting more HG threads?

Unless you're talking about putting just the HGs in an iframe, but I really don't think that would work well...you would only be able to see a few HGs at a time. A dropdown menu in the title of the HG meta-thread might help users jump directly to an individual HG, but most new users would be directed to just click on the meta-thread.

I think it would actually be easier to monitor replies to individual HGs if they aren't stickies. The downside is that we wouldn't be able to number them, but we could still identify them by name.

Message edited by: jayK on 2005-07-26 14:47:05 CDT
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Having them so they could be bumped when replied to would not make it easier to see
when someone replies, especially if someone doesn't login for anywhere from half a
day to a day or more.

A pull down menu would not serve the purpose either as there would be no reply count
and the guides would not be visable unless one clicked on the pull down menu.

Also, if they were left as before, then that would mean that forum and screen realestate
would be taken up. I don't recall if the default threads per page is 20 or 40 threads.
But when you look at the default setting and you get ten or more stickies, then you can
see there would be a problem.

I keep mine set to 100, but even then, unless I scroll the forum page, there are 15 threads
showing, when I scroll down so the forum heading isn't showing, there are 23 threads showing.
I keep my screen set 1600 x 1200 and I don't set the browser to full window unless I am using
just the laptop screen which is at 1400 x (I forget the second half)

By having them in a scrollable window, the Help Guides would be visable to everyone with
only the first 4 or 5 showing unless one was to scroll through the list. This would keep
the computer forum from being cluttered up with stickies and it would serve the purpose.
Also, those of us who author any Help guides could scroll through the list and see at a
glance if there are any replies that we need to respond to.