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Anyone Else Think Norton 360 is Overrated? (Details Inside) Archived From: Computers

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My issue of PC Magazine comes in yesterday, (Feb 2008) and I was skimming through it just now. (long time fan of PC Magazine BTW) Flipping through I saw their security suite/firewall coverage on page 72, and I feel that both Norton products were scored way too high.


The top 3 were an identical tie: (4.5/5)

* Norton Internet Security 2008
* Norton 360
* ZoneAlarm Internet security 7


The next tier was: (3.5/5)

* Bitdefender 2008
* F-Secure 2008
* KIS 7.0


Then everyone else was the bottom feeders including:

Bullguard
CA
ESET
McAfee
Outpost
Panda
Trend


Don't get me wrong I loved Norton, but that was when I was running a 9x box. I have used Norton 360, and IMO it uses too much resources and at times seemed to lock up too much. Out of the top 3 I would choose Zone-Alarm 08, although it's not my favorite.


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What do you guys think???


Are you a fan of the current Norton? (either of them of the top 2)

or

Did PC Mag "favor" the big name?

 

Also

What's do you think is the best? (I'd go with ESET, and I'm surprised that it got that slammed)

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Haven't seen Norton 360 and have been done with Norton protection products since about Norton IS 2004 or so which is when the super bloat started happening.

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Since you're asking for opinions, mine is that any version of Norton newer than 2003 is a resource hog. 2003 is even fairly resource-intensive but nothing like the newer versions. Not too long ago I stopped using 2003 in favore of AVG as it seems that the free alternatives are now very reliable.

I've been reading PCMagazine for quite a while now (haven't read February's issue yet, though) and am not surprised that they would rate Norton high. I doubt they consider factors such as resource usage - they likely rate the product on how well it does what it claims to do (i.e. stop viruses) rather than focusing on other factors. They probably have a top-end system that was used for testing and in their testing environment I doubt they even noticed the resource usage.

I think PCMagazine is more of a magazine for the masses, rather than 'power users'.

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I read the same article. If you read the note on KIS, the rating is based on the default setting. The reviewer indicated if you tighten up the security setting it became as good as the best. I ran mine with the anti spam, parental control, and program integrity off, everything else on.

However lately I heard KIS does something in the file system index, which may render chdsk hanging. I will need to look into it more.

I agree with the above poster, PCMag is more for the masses than the power user, but I sure like some of the columnists.

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When PC Mag reviews products, one of the criteria it uses is the amount of ad space purchased by the company. More ads = more money for PC Mag = better reviews.

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I would suggest using something like av-comparatives.org or virusbtn.com.

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I read about Norton 360 getting editor's choice, and the very next morning a customer asks me "so what antivirus should I put on my computer", and I say "I was just reading how Norton 360 got editor's choice in the latest PC Magazine, so that'd be good", then I came home and read USER reviews, and I promptly called him back and told him "according to end-user reviews, it's not so great after all, let me get back to you..."

Sigh, looks like none of them are great according to the reviews I've been reading

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jayK said:When PC Mag reviews products, one of the criteria it uses is the amount of ad space purchased by the company. More ads = more money for PC Mag = better reviews.I've often thought this was the case with PCMagazine (as well as other magazines) and indeed, it would explain a lot of their reviews.

You state this as if you are confident in the fact that it's true. Is this your opinion, or do you have proof that their reviews are impacted by ad revenue?

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jayK said:When PC Mag reviews products, one of the criteria it uses is the amount of ad space purchased by the company. More ads = more money for PC Mag = better reviews.


I couldn't agree with you more, which is why I asked, "Did PC Mag favor the big name"


Personally I feel that ESET and Outpost should have been a little bit higher. Especially reading about all the positives that they say about Outpost, but it gets slammed for asking too many questions.

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nycll said:

I agree with the above poster, PCMag is more for the masses than the power user, but I sure like some of the columnists.


I agree with that too, but IMO Amazon is more for the masses than PC Mag and Over 3 Times the Amount of People Gave it 1 Star over 5 Stars


Obviously there are more people that have a Norton Product which = more reviews, and yes there are many fanboys, but IMO that's still a huge difference.

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ChinaRider said:You state this as if you are confident in the fact that it's true. Is this your opinion, or do you have proof that their reviews are impacted by ad revenue?I don't have proof, but I'd say wave after wave of crappy heavily-advertised software with glowing PCMag reviews makes for a pretty compelling argument.

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I liked it better when it was called Norton Fighter
And yes that is a commercial for 360.

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One of the main problems with PC Mag is they rated Norton Internet Security 2008 's firewall at the top when right here it comes in very poor,and matousec rates the free ones too not just the paid ones that can afford big advertising bills

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I'm actually suprised ZA scored that high, usually ZA gets left out of comparative tests and reviews. the site av-comparative.org doesn't even mention ZAlarm. One can't go by them if they don't compare ALL suites. I am using ZA and have for awhile, the other I used to use was CA ez trust which seemed to consist of similar engines. What are Y'alls opinion of ZA 7.1? only downside about 7.1 I've noticed is the vista version omits cache cleaner, pop up blocks, privacy settings, IMessengers protection.

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FrugalFreak said:I'm actually suprised ZA scored that high, usually ZA gets left out of comparative tests and reviews. the site av-comparative.org doesn't even mention ZAlarm. One can't go by them if they don't compare ALL suites. I am using ZA and have for awhile, the other I used to use was CA ez trust which seemed to consist of similar engines. What are Y'alls opinion of ZA 7.1? only downside about 7.1 I've noticed is the vista version omits cache cleaner, pop up blocks, privacy settings, IMessengers protection.

They may not of done Zone Alarm if ZA decieded not to take part. Not every company takes part in the testing.

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I use an old version, 5 something, of ZA firewall on a couple computers. Pops up any time something new tries to access the Internet. What's so wrong with that? Does what I want it to do.

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MajorDarkside said:Haven't seen Norton 360 and have been done with Norton protection products since about Norton IS 2004 or so which is when the super bloat started happening.


Most of the bloating happens on startup. With no programs in the startup folder, and the minimum used in msconfig you can grab a sandwich and a cup of coffee before Norton gives you permission to use your computer. It has that foggy feel to it where you think that it's done loading up, you try opening up an application and sure enough the hard drive goes into a frenzy and yet more waiting.

After a couple of days of surfing I still get the same amount of minimal spyware (if any) that I would get with ESET or Outpost anyway.

Another pain with Norton is if you subscribe to them (even if you are not signed for automatic billing) you will still see an annual charge pop up on your credit card. This happened to a friend of mine who called up Symantec and the CSR admitted that it was a glitch of their end, but yet he would have been charged if he didn't catch that.

As stated before, I LOVED using Norton in the past!!! There was a time that Norton would be my first and only option, but the last few years it just has the "Vista" effect with me of why bother using it when others can get the job done on a more efficient manner.

Quite frankly I wouldn't give Norton 360 anything higher out of a 2.5/5.0, (unless my paycheck was riding on it as well)

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I installed ZA 7.1 on one of my laptops a few months back and boy, did I regret it. It practically reduce my DL speed by 30% (and sometimes more). I don't DL much and I only found out the lagging after trying to download a freeware game. After reading the manual and changing some settings, the speed improved somewhat, but it wasn't like before. Hence, I now only use Comodo.

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bravebiffy said:I installed ZA 7.1 on one of my laptops a few months back and boy, did I regret it. It practically reduce my DL speed by 30% (and sometimes more). I don't DL much and I only found out the lagging after trying to download a freeware game. After reading the manual and changing some settings, the speed improved somewhat, but it wasn't like before. Hence, I now only use Comodo.


Is ZA 7.1 really that bad?


I got up to ZA 5 before making a switch to KIS for a while. Personally I liked ZA 5 but I switched with a FAR offer a while back instead of upgrading.

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