Is anybody having trouble getting into the site? It appears to be down. Also, yesterday they started requiring verification of your account by asking you to answer a secret question. I could not get past this check and I hvae been unable to contact them for support. Anybody else having the same problem?
WWWJunkie said: Is anybody having trouble getting into the site? It appears to be down. Also, yesterday they started requiring verification of your account by asking you to answer a secret question. I could not get past this check and I hvae been unable to contact them for support. Anybody else having the same problem? † I had this issue and entered what they asked. It worked afterward.
Well, after spending almost an 1 1/2 hours waiting on the phone in order to get through to a live person, I was able to get back into the account. They had just increased their security measures and implemented the Secret question which I never filled out when I joined. I simple provided one over the phone, the Sony rep entered it into the system, and then I was able to complete my login. I missed 2 days of entering the Bonus Puzzle, but at least I didn't lose my account entirely.
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