DISH NETWORK CUSTOMERS AMC,IFC,WE dropped July 1 Call and get free Roku + statement credit

Love8008s said:   I don't see my Roku in the "My Shipments" area on my Dish account. How fast was this updated for you guys? I called yesterday (Saturday) and that is when the guy said I would get it in 3-5 days.

It doesn't show up in My Shipments, as it doesn't come from DISH. It comes from Roku. You'll get it in that time frame...I did. I got an HDMI from DISH that I had no idea was coming - thought they botched the order...

MechanicalMan said:   antiebeth said:   So now I have no more AMC through my satt. provider anymore, nor can I figure out how to stream it in any way.
TOTALLY SUCKS!!!!
What about DirecTV?

Fine choice if you don't care about the Viacom channels (Comedy Central, Nick, Spike, TV Land, etc.) They dropped those, and I don't think they're buying any of their customers Rokus. DirecTV drops

fire2box said:   given how quickily FX came back and had far less hit crital shows that AMC has. I think/hope this is settled fast, otherwise I just might cancel.

AMC is owned by Rainbow Media (Cablevision aka the Dolans). Removing the channel is collateral damage from the bitter "Voom" channels suit currently going on between them and DISH. There weren't even any negotiations about renewal rates, etc.

I'm afraid I don't share your optimism for a quick settlement. Do you really think they'd be sending affected customers free Rokus if they expected the channels back soon?

I just signed up for Dish a little over a month ago (after getting rid of God-awful DTV which I had for over 14 years). I was not offered a Roku (my package did not qualify), but just getting rid of DTV I feel like I already won the lottery.

MechanicalMan said: And some of the Viacom stuff, like Comedy Central's shows, can be watched online for free (legally).

Not any more. Viacom pulled the online access to pretty much all their shows when this dispute started.

After putting it off and putting it off, I finally called the retentions number today (888-683-6074) and got the deal with no problem. I told the rep that I was upset about AMC being canceled, was looking forward to watching the Breaking Bad premiere this weekend, and waited as long as I could for the channel to come back on. Also mentioned that I was still agitated about missing the first couple of weeks of baseball season with Peachtree TV being delayed due to contracts. I told the rep that I have been a longtime customer (about 7 years), have the Top 250, and told her I knew of some people getting the free Roku to watch AMC content & the $10/month credit. She checked my account, asked if I have a PS3 or XBOX (I don't), and told me that yes I would qualify. She immediately offered the Roku & the $10/month credit, and told me that she would add the $35 one-time credit for the season of Breaking Bad. She asked if there were any other shows I watched, and I told her that I'm looking forward to The Walking Dead when it returns in October. She said she would put a note in that if AMC wasn't back on Dish by October, they would credit me another $35 for that season.

Entire call took about 7-10 minutes. Rep said I should expect to receive the Roku in the mail in about 5-7 days.

I got $10 off for 6 months and the Roku. I have top 200 package.

Did online chat. Didn't feel like calling and talking to someone.

First rep transferred the chat to "account specialist", when I mentioned AMC. She gave $10 x 12 months + 3 months of HBO / Cinemax. I already have Roku, so didn't care.

CSR: Hello XXX. I see you are concerned with viewing AMC shows. I show you did not have a package that included AMC. It is true those shows are available at Amazon.com. Because you have been a customer for a long time I can offer you 10.00 off of your bill each month for 12 months with no commitment.

Me: That will be great. I also saw some offers about other premium channels. Is it possible to give some free preview of HBO / Cinemax ? That will help a lot.

CSR: Sure. I can do 6 months at 1/2 price or 3 months free.
Me: 3 months free will be excellent.

CSR: You have elected to receive HBO and Cinemax for three months at no cost. Once this promotional period expires, you will continue to receive HBO and Cinemax at the regular monthly price, currently as much as $26.00 if you only subscribe to these premium channels.

cougarls88 said:   uafgrad said:   
DTV is terrible. They refuse to replace equipment with more current ones after you have been a customer for many, many years. Every time one of my receivers had to be replaced, they just replaced it with the same (lousy) outdated model.

Dish does the same thing like it or not. Unless the model is functionally obsolete to them, you're going to get the same one as a replacement for a defective receiver.

I expect as much. But no way will I stay again for 14 years, just out of habit. I may just go back and forth every 2 years (though I have to say: so far I am more impressed with Dish than I ever was with DTV).

uafgrad said:   cougarls88 said:   uafgrad said:   
DTV is terrible. They refuse to replace equipment with more current ones after you have been a customer for many, many years. Every time one of my receivers had to be replaced, they just replaced it with the same (lousy) outdated model.

Dish does the same thing like it or not. Unless the model is functionally obsolete to them, you're going to get the same one as a replacement for a defective receiver.

I expect as much. But no way will I stay again for 14 years, just out of habit. I may just go back and forth every 2 years (though I have to say: so far I am more impressed with Dish than I ever was with DTV).

Since I was considering changing to DTV from Dish later on, can you tell me what was bad about DTV? did you have an older model or did you have one of their newer Whole house DVR? Did DTV also have stupid 800-call-grl or "party Line" type of commercials that annoy me so much on Dish?

I too am going to think about switching back and forth between DTV and Dish every 2 years just to get the newest equipment.

Free Roku and HDMI cable supposed to be received by 7/20
$30 1 time credit for Breaking Bad
Had to insist on a monthly credit, but the best she would offer was $5 per month discount for 12 months
No contract extension and the Roku is mine to keep.

I had gotten the $10/mo for 12 mo discount, and the Roku player (+HDMI Cable) but it didn't get me anything I didn't really already have - my BluRay player and PS3 both stream almost all of that stuff...so I called back today and told them I wasn't any further ahead, and asked about the Hopper... She waived the fee for the hopper, so i'm getting that next week. The only downside is - locked into a 2 yr contract (and a slightly higher monthly fee...which the $10/mo credit will help to offset).

The upside is - I read today where the 'dispute' will most likely be resolved in time for Walking Dead's season premiere in October...so I got all the swag, and hopefully, AMC will be back shortly... Thanks OP.

All Roku is, is a device that allows you to stream content from the internet to your TV... Stuff like Amazon Instant Video, Netflix, Crackle, and a bunch of other Free or Pay content providers. Most BluRay players, game consoles or even the TV itself allow you access to most, if not all, of the same stuff. Don't get me wrong - it's nice to have, if you have nothing else that does the same thing...and it was F-R-E-E...but...not worth the screw job that those of us that *do* watch AMC got...

From what i've read, DISH will most likely back down before October (which is when Walking Dead comes back...perhaps too late for Hell on Wheels...) because if the court case actually goes to trial, they stand to LOSE $2.5 billion or so, to AMC over them cancelling some channels w/o telling AMC they were doing it...years ago... DISH evidently destroyed some of the evidence, which doesn't look so good for them...so what you have now is Playground 'posturing' of the bullies...they'll make nicey-nice before too long, and all will be well. Go for 'Da Happa'...I have the VIP 722k right now...it's not horrible, but the Hopper will be much nicer (and lots more storage, ta boot).

Oh, and if you call back...bitch...but bitch nicely. Just say that you're very disappointed that you won't be able to watch your favorite shows..and that you may leave because of it, however, you've talked to 'friends' in the same boat, and they were offered the Hopper...FREE..

fatwallet21 said:   Has anyone tried xbox instead of Roku for dish channels?

Umm...what?

has anyone received their Roku yet? I did this like 2 weeks ago and have yet to receive it.

Anyone have problems getting the $30 one time credit after they promised it? I never had it show up on my bill.

SuperOcean said:   I also had a promised $35 credit that did not show up. Good thing I have a copy of the chat session.
I got top 250 package
credit received in my bill:
got $35 credit
got $10 credit first month($10 credit for 12 months )
got $75 credit (instead of Roku)

thanks superocean!

have u tried calling dish?

I called and got the Roku and $5 monthly credit x 12 months. But then I still cancelled after finding out that Roku cannot stream my show LIVE. I feel kind of bad since they sent me the Roku. ... I hope I don't get any crazy surprise bills or something later.