I have just found out on the phone that due to their coupon policy, my account has been restricted to in store buying only
NOTE: i have not used any coupons, only rewards
I was using rewards to get Gift Cards each month.... i even stated i was not using coupons but they cant remove you from blacklist... lol
Rewards department says you cannot use rewards to get gift cards or prepaid phone cards, yet their system allows you to do that online... ironic as i told the rep... he noted for a long time this was being allowed but they are working on making more automated and just cancelling those orders....
So beware going forward if anyone else was doing it.... they will have to manually reissue your rewards delaying another 5-10 days to use them