so, my internet bill got up over $60 for Blast! internet service, my speed via speedtest.net 25 down 3.2 up link
so i shopped around, got a quote from uverse, called comcast and they offered to switch to performance internet for $25, so i kept checking the speed, and no change, so either i was getting hustled, or they're getting hustled
Actually, the 3rd option is that Speedtest is not accurate at all. I just tried it while streaming music. The results were speeds higher than the maximum speed of my service which obviously makes no sense.
psyteet1
Member
posted: Feb. 2, 2013 @ 7:25a
The best way to get the best promotions is to call cancellation.
timx
Senior Member
posted: Feb. 2, 2013 @ 7:28a
Maybe someone knows something about how to accurately speed test internet. I have Comcast Blast and my speeds were identical using OP's (25 down, 3.2 up) link. Then I googled free speed test and the second result I came up with was http://testinternetspeed.org/ Which is showing me 38 down and 6 up.. Then I tried http://www.bandwidthplace.com/ which is showing me 14 down and 6 up.. Then I tried the next one down which was http://www.speakeasy.net/speedtest/ which showed me 19 down 6 up...... ?????????
skh12
Senior Member - 2K
posted: Feb. 2, 2013 @ 8:12a
FunnyStuff said: Actually, the 3rd option is that Speedtest is not accurate at all. I just tried it while streaming music. The results were speeds higher than the maximum speed of my service which obviously makes no sense.
care to report the numbers? the max speed of your service or advertised speed of your service? you could be closer to the NOC or not have a lot of clients on your node, i think my advertised speed is 12, can they really allocate bandwidth remotely with cable ?
skh12
Senior Member - 2K
posted: Feb. 2, 2013 @ 8:14a
timx said: Maybe someone knows something about how to accurately speed test internet. I have Comcast Blast and my speeds were identical using OP's (25 down, 3.2 up) link. Then I googled free speed test and the second result I came up with was http://testinternetspeed.org/ Which is showing me 38 down and 6 up.. Then I tried http://www.bandwidthplace.com/ which is showing me 14 down and 6 up.. Then I tried the next one down which was http://www.speakeasy.net/speedtest/ which showed me 19 down 6 up...... ?????????
my results are the same as yours, for all the tests, on speakeasy my speed was better selecting Seattle over Atlanta, but i'm much closer to atl
swright363
Addicted Member
posted: Feb. 2, 2013 @ 10:12a
The best time to call Comcast is during business hours and select the option to downgrade your service. They may offer you a better deal to keep your services. I have no idea what my speed is and don't know how to test. I do know that if our speed interfers with my husband's online gaming then it is usually immediately brought to my attention. LOL I guess he is my tester.
rsuaver
Senior Member - 9K
posted: Feb. 2, 2013 @ 11:00a
here are some tips:
* Once a promotion ends, wait one billing cycle to call back * Call after hours - daytime you will be rerouted to your local business office who would not care less if you cancel * Try online chat, again late at night
YMMV specially if you don't have Fios available. Recently renewed my $19.99 for 6 months promo... I only have limited basic ($15) as I've found it's much easier to get any promotion with it than without it.
handyguy
Senior Member - 10K
posted: Feb. 2, 2013 @ 11:09a
If you get a new speed you should reset your modem & router so they can adjust to it.
jonsudra
Member
posted: Feb. 2, 2013 @ 6:00p
unless you are downloading big files from fast servers you won't notice a difference browsing webpages going from 1megabit to 50megabit.
skh12
Senior Member - 2K
posted: Feb. 2, 2013 @ 6:20p
jonsudra said: unless you are downloading big files from fast servers you won't notice a difference browsing webpages going from 1megabit to 50megabit.
cool story
nyseGUY
Member
posted: Feb. 2, 2013 @ 8:00p
Do they keep track when you try and 'cancel' your service to get a better rate? I might keep calling until I get the price I want!
tmwilkin
Frivolous Member
posted: Feb. 2, 2013 @ 8:40p
Second the 1mb vs 50mb download isn't really that much different.
It's all about low jitter(variability), low ping, and upload speed. Almost nobody will ever even get close to maxing out their download... Some physical can't because the upload is so hampered.
Unless you have business class or the same upload as download speed. Assume you are getting hustled.
Ok I'm gonna step off my high horse now and let the regular programming resume.
ganeshwar
Member
posted: Feb. 2, 2013 @ 8:40p
comcast is big mess thier service is getting worse since last few years ,i've been on call with them for hours to cancel and they did cofirmed. yet they are charging me on my credit card!
skh12 said: care to report the numbers? the max speed of your service or advertised speed of your service? you could be closer to the NOC or not have a lot of clients on your node, i think my advertised speed is 12, can they really allocate bandwidth remotely with cable ?
My service is supposed to be "up to 15". Yet, Speedtest gave me an illogical result of 23. I guess it should not be surprising considering the site advertises Chrome and some registry cleaner that is misleading enough that one might think that installing them would somehow improve one's internet speed.
skh12
Senior Member - 2K
posted: Feb. 3, 2013 @ 8:44a
plenty of speed tests on dslreports you can try, speedtest.net is pretty legit, it picks the NOC closest to you
FunnyStuff said: skh12 said: care to report the numbers? the max speed of your service or advertised speed of your service? you could be closer to the NOC or not have a lot of clients on your node, i think my advertised speed is 12, can they really allocate bandwidth remotely with cable ?
My service is supposed to be "up to 15". Yet, Speedtest gave me an illogical result of 23. I guess it should not be surprising considering the site advertises Chrome and some registry cleaner that is misleading enough that one might think that installing them would somehow improve one's internet speed.
handyguy
Senior Member - 10K
posted: Feb. 3, 2013 @ 10:43a
ganeshwar said: comcast is big mess thier service is getting worse since last few years ,i've been on call with them for hours to cancel and they did cofirmed. yet they are charging me on my credit card!
Sent us a bill for 60 cents. Lol
But if you pay too much you should get a refund from them, just wait for it.
Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.
Members of our community may attach files to a post in accordance with the User Agreement. FatWallet is not responsible for the content, accuracy, completeness or validity of any information contained in any attached file. Files have *not* been scanned for viruses. Be especially wary of Excel files which may contain malicious content.
Shopping
Earn Cash Back while you shop - just 3 simple steps.
1. Sign Up so we know who to pay! (It's FREE.)
2. Shop through FatWallet for deals from your favorite stores. Your online purchases earn Cash Back that builds in your FatWallet account.
3. Get Paid by requesting a payment via check or PayPal.
FatWallet coupons help you save more when shopping online. Use our Coupons Search to browse coupons and offers from thousands of stores, gathered into one convenient location.
Forums
As part of our FatWallet Community, you can share deals with almost a million shoppers in our forums. Forum content is generated by consumers for consumers. Share deals, money-saving tips, and more. It's FREE, fun, and addicting.
Support
Our customer experience team is here around the clock - real people ready to assist.
Click to copy code and go to .