ostrich80 said:I can't find Staples from BBB website... do you know how to find Staples from bbb? I have to file complaint for never coming reward checks... and they refused to send me again.http://www.santabarbara.bbb.org/BusinessFind.aspx?Target=c

Wow this site is just so chock full of invaluable info. Thanks so much

I just filed a compliant against Fujitronic against their rebate offer. I will let you know what my outcome is.
Great post!
Thanks for the great information

Datelineconsumer@hotmail.com: DOES NOT WORK, EMAIL ADDRESS FAILS.
Click here for FTC Consumer Complaint Online Form: FORM IS NO LONGER AVAILABLE THROUGH THIS SITE.

HEY GUYS, TIME TO UPDATE YOUR "OFFICIAL THREAD: WHERE & HOW TO FILE COMPLAINTS ONLINE AGAINST RUDE CSR, MANAGER, BAD SERVICES, NEVER-COME REBATES, DEFECTIVE PRODUCTS, WARRANTY ISSUE!!! IT WORKS!!!!!!"

Filing a BBB complaint against a rebate center is the easiest way to ensure your rebate. Funny how you can call the CSR and they tell you there is nothing you can do. You file a complaint and like magic and within a week's time your check is in the mail.

please let me what sort the effective action i can take towards to the company who scolded me by using faul languages ?

Just for grins, here is the email I sent today to the president of Fairpoint Communications:

Dear Mr. Nixon:

At 2 PM on July 29, 2009 my wife and I spoke
with a male customer service representative and his supervisor at 877-342-7097
regarding an offer of a 3 month trial of Internet service with Fairpoint for
$9.95/month. According the representative the service was to begin on August
11 and on November 11, after three months, the rate would revert to the normal
one. So far, so good and we were ready to accept the offer.

At this point, the male representative indicated that we might want to avail
ourselves of a different offer of $19.95/month for 6 months. He said the rate
would revert to the normal one on January 11, 2010. I attempted to correct him
as January 11 would only be 5 months from August 11 but he was adament that it
was 6 months. His supervisor, Amy, continued to insist the 6 month rate would
end on January 11. After 5 minutes of futility, I finally gave up and
terminated the call as I am not sure I would want to rely on service from a
company whose employees can't do a simple calendar calculation. If you tape
these calls for training purposes, then you should use ours as a perfect
example of how to lose a potential customer.

Sincerely,

After reading this post, I opened a complaint with BBB about my never come rebate just to give it a shoot. It worked like a magic. I was trying for it since last 11-12 months for which rebate company changed my address(just to say we sent check) & they never did. I re-sent all my rebate submission but no luck. They were giving me all possible excuses but no rebate.
After complaint with BBB, today I received rebate. I am so happy.

This happiness is not about money but about principle and business practice. Kudos to thread opener.