Just curious, which CC was this?

I would file a police report right away. I'd also suggest that the police collect any surveillance tapes as evidence (if the manager hasn't already destroyed them). If what you've told us is the complete story, the manager was obviously out of control (and a criminal to boot), so I'd hope that your combination of complaining and filing a police report would help CC do the right thing.

CC may or may not be an "evil corporation" but I can guarantee you that they don't want clowns like the one described working for them.

jayK said:Just curious, which CC was this?

Until I speak with CC I would rather not tell the name of the store. I will keep this thread updated, and once it is resolved I will disclose the resolution here. Furthemore (if I'm not blown off completely by CC) I will ensure that any concession (hopefully matching that which I requested above) from CC does not prevent me from informing the FW community. There are good people at Circuit City stores around the country, this incident should have closure and not be used to judge all of them.


Please, I am not looking for money. My wife and I both work for a living. If CC can fix this situation internally (and show proof of it), and help prevent this sort of attitude from permeating their store management that is a victory. As a consumer, I want good prices and good service. As a Fatwallet member, I want great prices and good service. As someone who believes in working hard for what they have, I don't want to "stick it to them" with regards to CC (my feelings towards the individual store director aside).

also, OP keep us updated....

undefined said:jayK said:Just curious, which CC was this?

Until I speak with CC I would rather not tell the name of the store. I will keep this thread updated, and once it is resolved I will disclose the resolution here. Furthemore (if I'm not blown off completely by CC) I will ensure that any concession (hopefully matching that which I requested above) from CC does not prevent me from informing the FW community. There are good people at Circuit City stores around the country, this incident should have closure and not be used to judge all of them.


Please, I am not looking for money. My wife and I both work for a living. If CC can fix this situation internally (and show proof of it), and help prevent this sort of attitude from permeating their store management that is a victory. As a consumer, I want good prices and good service. As a Fatwallet member, I want great prices and good service. As someone who believes in working hard for what they have, I don't want to "stick it to them" with regards to CC (my feelings towards the individual store director aside).

that's nice, now call the police and press charges.

he won't get fired unless you do that and the longer you wait the harder it is to prove what happened. also, i may suggest they make a donation to a children's charity of your choosing, like toys for tots or something. they are still legally and financially responsible for bozo employees attacking customers and unless you hold them accountable, including financially, then little will happen and nothing will prevent this from happening again in the future.

Time to involve you local television station. That store director went way too far.

I'm waiting for the follow up.
I'm shaking mad thinking about it and what I would be feeling at that time.
Sounds like your wife played it perfect also.
This is like a good novel.
I'm waiting for the next chapter

what the CC store director did was just plain wrong and out of line. i would have simply called the police and have this guy taken in for physical assault. if you've done that, he would be facing misdemeanor charges, but something like this an attorney would get it down to a disturbing the peace and he would end up doing community service after getting fired.

jerberos said:what the CC store director did was just plain wrong and out of line. i would have simply called the police and have this guy taken in for physical assault. if you've done that, he would be facing misdemeanor charges, but something like this an attorney would get it down to a disturbing the peace and he would end up doing community service after getting fired.

And if the store director has a family they get to skip Christmas. I would prefer CC find a way to work on attitudes (fiduciary responsibility stops when it requires violence to enforce).

I would request an immediate contract termination of the specific employee and formal apology from Circuit City.